397 Results for "help"
Translate tickets in Gorgias
... apply to all tickets written in languages you don’t know. You can update this language at any time, and translations in your helpdesk will be regenerated to match. From your helpdesk, click the Settings icon in the bottom-left corner. In the menu, locate ...
Analyze your Flows drop-off performance
... your Flow. With Analysis, you can see what’s working well for shoppers during the Flow and identify areas where you can make helpful changes. By addressing areas in the Flow where shoppers drop-off or create tickets, you can make meaningful improvements to help resolve ...
Synctrack Returns
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Looking for a smarter way to manage returns? Synctrack Returns & Exchanges (RMA) helps you streamline the entire ...
Send and receive email from Gorgias with the Outlook integration (Microsoft 365)
... the Outlook account that you want to connect. Requirements Only Admins can connect Outlook to Gorgias Only available to accounts on the Basic or Pro Helpdesk plan If you have an Advanced or Enterprise Helpdesk plan, use automatic forwarding to connect your email to Gorgias Recommended for brands sending ...
Send and receive email from Gorgias with the Gmail integration
... Google workspace account that you want to connect. Requirements Only Admins can connect Gmail to Gorgias Only available to accounts on the Basic or Pro Helpdesk plan. If you have an Advanced or Enterprise Helpdesk plan, use automatic forwarding to connect your email to Gorgias Recommended for brands sending ...
Sidekick AI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Sidekick is an AI bot designed to hold natural and dynamic conversations with your customers - it helps you automate and improve ...
Enable transcription for Gorgias Voice integrations
With the Gorgias Voice add-on, customers can call your support team, and leave voicemail messages when the team isn’t available. You can generate transcripts for voicemail messages and recorded calls and add them to the ticket. Requirements Available on all Helpdesk plans with the ...
Set custom business hours
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. For a supported method, you can set Custom Business Hours in your helpdesk settings. The following ...
