397 Results for "help"
Shopify 101
... Click Add app to install the app on your store, which will send you to this screen: 5. If you already have a helpdesk, you should add your Gorgias subdomain in the input field (if it's not already filled in for you). After ...
Gorgias Chat Privacy Disclosure & Consent
... or other professional adviser and should not rely on this article or any sample language in its place. Turn on and customize disclosures From your helpdesk, click the Settings icon in the bottom-left corner. In the menu, locate Channels, then select Chat. Select a chat ...
Order Management: create a new scenario to report order issues
... text to send an automatic reply when the shopper chooses an option Use the toggle to enable or disable Ask customers if your response was helpful. A ticket is created only if the shopper says they need more help. When you change your Chat language, Order Management will change ...
Set up and go live with AI Agent
... , your products, FAQs and policies so that it can accurately respond to shoppers. Your content can include information from your store website, Help Center articles, documents, URLs and custom Guidance. AI Agent needs at least one source of knowledge before you can enable it. Learn ...
Why your email couldn't be delivered
... @companyname.com), information from these tools can help someone like an IT manager or email expert fix email deliverability problems. Get more help If you’ve reviewed the steps in this article and still need help, contact Gorgias Support. Please provide us with the following ...
Klaviyo SMS
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Klaviyo is a marketing platform that uses SMS and email for marketing campaigns based on customer interactions your business generates. The integration ...
Preview AI Agent responses with test conversations
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent Can be used with Shopify stores connected to Gorgias Test conversations let you preview how AI Agent would respond to real customer questions and scenarios. You can use test conversations to ask ...
ShipAid
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Protect your orders and boost profits with ShipAid's fully integrated shipping protection platform. Customize and keep protection fees as extra ...
