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17 Results for "recharge"

Recharge

Recharge is a recurring payment app for Shopify. Managing customer subscriptions has never been so simple!How it worksDisplay Recharge subscriptions next to support ticketsActions: cancel / re-activate subscriptions, refund (partially or totally) a c

RechargeSMS (ElectricSMS)

RechargeSMS (former ElectricSMS) is a transactional SMS platform for Shopify merchants on both basic D2C stores as well as D2C stores running on subscription models.How it worksEnabling the integration allows RechargeSMS to create SMS tickets inside

What is Gorgias?

Gorgias (pronounced 'gorgeous') is a customer support platform built for e-commerce companies!Connect all of your customer service channels: email, chat, phone, Messenger, Facebook, Instagram, SMS and manage all of them from inside one Gorgias dashbo

Update on Macro Actions

With the goal to provide you with more control over your macro actions, please review this announcement as we've introduced some changes!. Or rather, how it used to work:Upon selecting a macro from the macro list, some actions were applied immediatel

Rules FAQs

There can be several reasons why your rule is not performing as expected. Some of the most common ones are listed here.In what order are rules executed?Rules execution order is determined by two things, the "trigger" and the position of the rule in t

Macro Actions

You can enrich your Gorgias macros with actions that will trigger events inside other platforms that you have integrated. All that's left to do then is to simply apply the relevant macro on a ticket.How it worksBy default, there are a number of nativ

Rule Templates

This page includes a few tips on working with rules and a library of rule templates for Gorgias. These are examples of commonly used rules that can be recreated in your account.If you are interested in seeing these in action please join our webinar o

Rules Glossary

This doc will come in handy when you're wondering what each specific node in your rules stands for. It will empower you to build complex Gorgias rules on your own!WHENThe first part of every rule is to create a 'WHEN', or in other words, an event tha