Certainly
... be handed over to a human agent, the ticket status gets updated to open, and the Tags are updated as well. The bot flow should be set up to ask for the name and the email to create an email conversation for the agent to get in contact.
... be handed over to a human agent, the ticket status gets updated to open, and the Tags are updated as well. The bot flow should be set up to ask for the name and the email to create an email conversation for the agent to get in contact.
... in the app: That's it, the app is installed, and there will be an HTTP integration created: You can set up your Cloud Employees to perform the desired actions in Gorgias, and depending on the setup, they can read/analyze a ...
... are no hidden costs, no extra charges for punctuation and language detection, and no wasting your unused translation characters or credits with Lingpad. Agent Permission and Customization: Allow access of the Lingpad app to your eCommerce support agents. Also, set their base or default language and ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Extend’s post-purchase automation platform integrates with Gorgias providing agents the ability to view and action Extend customer claims ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recart is a Shopify SMS platform that helps you spend less, sell more, and drive growth - its AI features ...
... one of”: Excludes data that matches any of the specified values. Quality management filters Quality management filters are available when you subscribe to AI Agent. These filters allow you to refine the data based on their Auto QA scores. You can use the following logical operations in this ...
You can use Convert campaigns to engage with shoppers who visit your Shopify store in real time, and create an experience that closely resembles in-store interactions. Campaigns are proactive messages that appear in the Gorgias chat widget whenever a shopper visits your store and meets certain conditions ...