113 Results for "set up ai agent"
Dondy
... With 98% open rates and instant engagement, Dondy makes it easy to connect with customers where they already are. Our built-in AI agent provides instant answers to customer questions, assists with support, and even helps upsell products in real time. Manage conversations, set ...
Score the quality of your tickets with Auto QA
... message are scored The total conversation (all messages combined) must be longer than 250 characters Setting up Auto QA Once you activate your AI Agent subscription, Auto QA is enabled by default. There is no additional set up required. Viewing a ticket’s Auto QA Score ...
Gorgias Chat Privacy Disclosure & Consent
... toggle. You'll immediately see its placement in the chat preview on the right-hand side. Note: If you've enabled AI Agent on chat, Gorgias automatically adds "This chat is AI-powered for faster assistance." before your disclosure. You can customize ...
CraftCX
... the app That’s it! The app is connected. If successfully added, the integration will look like this: To complete the setup, make sure to select the desired AI Agent: Once connected, an HTTP integration will be created: The core feature of ...
Review automation performance by feature
... shoppers most frequently report, and which products they return the most (using data from Order Management) Requirements You must have an active AI Agent subscription Any role in Gorgias can view this report (Observer → Admin) You must have Lead, Admin or Account Owner permissions ...
AI Library
... is available on all plans. Suggestions in the AI Library can be viewed by all users but can be managed only by admins and lead agents. Article drafts will be generated every 3 to 6 months, depending on your ticket volume. When new AI-drafted articles are available ...
Order Management: create a new scenario to report order issues
You can use the Report order issue option in Order Management to allow shoppers to self-report problems with their order. There are several pre-built, default scenarios that shoppers can select, including issues about shipping, returns, refunds and order cancellations. You can also ...
Learnings from Help Center reporting
Having an informative Help Center greatly improves customer experience and contributes to time and cost savings. It enables shoppers to find consistent information on your products and services 24/7 and helps build trust and brand recognition - it can even attract new customers by improving the visibility of ...
