98 Results for "set up ai agent"
CraftCX
... the app That’s it! The app is connected. If successfully added, the integration will look like this: To complete the setup, make sure to select the desired AI Agent: Once connected, an HTTP integration will be created: The core feature of ...
Customize your Shopping Assistant selling and discount strategy
... Shopify store connected to Gorgias, use the dropdown menu to select a store Select the Strategy tab Click and drag the slider to change AI Agent’s discount level Choose an option of the scale between No Discount and Generous Enter a Fixed discount % to set how ...
Review automation performance by feature
... shoppers most frequently report, and which products they return the most (using data from Order Management) Requirements You must have an active AI Agent subscription Any role in Gorgias can view this report (Observer → Admin) You must have Lead, Admin or Account Owner permissions ...
AI Library
... is available on all plans. Suggestions in the AI Library can be viewed by all users but can be managed only by admins and lead agents. Article drafts will be generated every 3 to 6 months, depending on your ticket volume. When new AI-drafted articles are available ...
Order Management: create a new scenario to report order issues
... to switch between stores Select Report order issue, then click on Create scenario Enter a Scenario name and description Use the dropdown menus to set Order conditions These are the conditions that must be met in order for shoppers to select this issue from Order Management. You can choose ...
Create a Flow
... select the type of step from the dropdown menu Continue to add steps to create paths and, when you're happy with the setup, click on the End Flow node and select the desired end step. Select on Publish to finish Save a Flow as a draft ...
HTTP request step in Flows
... and PATCH methods, specify the request body Click Test Request to ensure you get a 200 OK status code and then click Publish to set the Flow live in your connected channels. By default, HTTP step will create two branches Success - triggered when the request is successful ...
Learnings from Help Center reporting
Having an informative Help Center greatly improves customer experience and contributes to time and cost savings. It enables shoppers to find consistent information on your products and services 24/7 and helps build trust and brand recognition - it can even attract new customers by improving the visibility of ...
