113 Results for "set up ai agent"
Automate return request emails (deprecated)
... you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores should use AI Agent to automate responses instead. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider ...
Article Recommendation in Email (deprecated)
... you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores should use AI Agent to automate responses instead. Requirements You must have an active AI Agent subscription to use Autoresponder Rules You must have Lead, Admin ...
Gorgias Voice call flow and IVR menu examples
... add a message that describes the menu options, and create the menu options. For example: “For helpdesk support, press 1. For AI Agent support, press 2. To go back, press 9.” Click the Add step icon, then select Route to and select ...
Multi-Language Support
... Languages - you can choose a single language in a single Chat or a Multi-language single Chat. Flows Flows are only available to AI Agent subscribers. 1. Navigate to Automate → your Shopify store → Flows -> your Flow. 2. In the top right corner, you'll ...
Chat: Capture requests outside of business hours
... team and receive a reply over email. Requirements Available on all Helpdesk plans The account owner and admins can customize offline capture Note: When AI Agent is turned on for chat, chats that are initiated outside of business hours are handled by AI Agent, rather than offline ...
Flow builder
The builder has a tree-type layout that reflects the multiple paths you can build for your customers, depending on the topic. NumberNameDescription 1 Name For internal use only - it won't be visible to your customers. 2 Navigation panel Use this to zoom in, ...
Deflect Gorgias chat conversations with an automated interaction
To manage the volume of incoming chat tickets, you can require that your customers go through an automated interaction, like Flows or Order Management, before they are able to send your team a chat message. If the automation does not resolve their inquiry, the customer can ...
Add Chat to your Shopify checkout page
Shopify allows you to customize your checkout and thank you pages with apps like Gorgias. After you install the Gorgias app on Shopify, you can use the checkout and accounts editor to add a Gorgias Chat widget to your checkout and thank you pages. The checkout page is a ...
