137 Results for "span"
Add an email signature
An email signature is a block of text appended to the end of an email message that usually contains the agent's name, contact information, and your brand's website. In Gorgias, you can standardize the email signatures for each email integration. Requirements Available on ...
Verify your domain to send email from Gorgias
To send email from Gorgias using an external email address, first connect an external email address, then follow the steps in this article to verify your email domain. Verifying your domain reduces bounce rates, prevents emails from landing in Spam, and ensures your email address is ...
Understand AI Agent tags and ticket views
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias As AI Agent handles tickets, it automatically applies tags to reflect what it did and where the ticket stands. These tags power the ...
Formspree
... Collect submissions and create tickets in your support helpdesk, including the contact name, email, and other data that you consider important. Fight spam with Formshield, our machine-learning-based spam filter that's battle-tested on millions of submissions. Send notifications via ...
A2P 10DLC Registration
... proceeding doesn't affect Toll-Free SMS numbers - they're required to do their own Toll-Free verification. A2P 10DLC stands for Application-to-Person (A2P) type messaging via Standard 10-digit long code (10DLC) phone numbers. It ...
Customize Help Center appearance
... settings at any time, even after your Help Center is already published. Branding First, you can set your Brand name, add your Standard, White Logo, and Favicon (JPG or PNG). When it comes to logo size, the logo container has the following ...
Use variables in macros
Variables let you auto-populate customer and ticket data into a macro so you don't have to copy information manually. When a macro with variables is applied to a ticket, Gorgias replaces each variable with the relevant data from your helpdesk. If the data isn' ...
Advanced Help Center customization
We recommend these steps be performed by someone with a technical background. You can customize your Help Center further using HTML code by going to Settings -> Channels -> Help Center -> Customization. You can customize the header and/or footer using your own by clicking ...
