209 Results for "tags"
Auto-close Rule best practices
... require your attention. Rule setup This rule will look for the tickets generated by your Instagram page, but only the ones where customers simply tagged each other without having any sort of comment or query for you to handle. It'll look for the ones that contain @ ...
Okendo
... leaves a negative review on your website, a ticket is automatically created in Gorgias. All tickets created by the Okendo integration will automatically be tagged with Okendo reviews and your Shopify store name to make them easily identifiable. Ease of Use Use Macros to moderate and reply to reviews ...
Gorgias Chat FAQs
... to your theme.liquid in Shopify settings and remove the current chat code. It should look something like this and be placed close to your tag. In Gorgias, go to Settings -> Chat, then select the chat you want installed Next to Quick Installation for Shopify, ...
Alloy Automation
... SMS. Provide shipping and delivery updates via email or SMS based on delivery data from shipping platforms (like ShipBob, Shippo, etc.) Tag customers who have created Tickets as subscribers, and sending campaigns based on specific triggers. Steps 1. Make sure to log into Gorgias and ...
Kickstarter
... and open the verification ticket you just received from Kickstarter. 5. Click on the link to verify the email address. 6. Create a Rule to tag Kickstarter tickets. 7. You can now respond to Kickstarter messages from Gorgias and responses to these tickets will appear in Kickstarter. Only Inbox messages ...
Instagram Comments
... you can handle all conversations just like you would with tickets from other channels, like Chat or email. You can also apply Macros, tag your tickets, and assign them to specific agents. When you reply to a comment directly on Instagram, it'll show up ...
Create a rule from a template
... can save your agents time and ensure consistency in your ticket data by completing repeatable actions related to your internal processes, like adding a tag or assigning a ticket's priority. Some rule templates also come with pre-made views that you can set up to monitor ...
Gatsby
... your Instagram DM support tickets, as well as ensure your most social and loyal shoppers and ambassadors get a premium support experience when they tag you on Instagram. You can set it up in 1 click and then you'll see the ability to merge the email address ...
