209 Results for "tags"
VanChat AI chatbot
... to a human”), VanChat will detect this intent and automatically hand the conversation over to Gorgias by creating a ticket via the API channel, and automatically tagging it with the “vanchat” tag. The ticket will contain the entire conversation prior to the handoff:
Flow steps (triggers, options, ends)
... 3 types in the Flow builder: Create a ticket Create a ticket in your help desk and select if you want it pre-tagged and pre-assigned. The ticket will include the full customer path through Flows. In the Flow builderCustomer facing This example shows the confirm ...
Rules FAQs
... recommend setting it up since social media platforms can detect and flag such replies as spam. Having said that, we do recommend auto-tagging social media comments, especially comments with negative connotations so that they can be dealt with promptly and with the highest priority. How can ...
Send and receive email from Gorgias with the Gmail integration
... enter your signature text. Click Save Changes. Learn how to set your email signature using variables, rich text formatting, emoji, and more. Tag tickets with Gmail categories When you receive an email in your Gmail inbox, Google can automatically categorize it as either Primary, Social ...
Connect external apps to Gorgias and create sidebar widgets
In the Gorgias App Store, you can browse apps that connect to third-party platforms and allow you to bring their data into your helpdesk. If you're looking to connect to a platform that doesn't have an existing app in our App Store, ...
Order statuses and possible shopper actions
This guide will cover all currently supported shipment statuses in our Order Management portal feature and actions accessible by shoppers depending on the presented status. Here's an example of where the shipment status will be visible on the portal interface: Shipment Statuses Gorgias integrates with various e ...
Convert Campaigns templates
We're providing twelve general templates that can help you set up your Convert Campaigns so you can increase your conversion rate right away! Before publishing them, make sure you add specific links and products that you want to promote. By default, the Campaign message will ...
AI Agent by My AskAI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. My AskAI is the ultimate easy-to-setup, affordable AI customer service agent for Gorgias. We're the ...
