How to enable browser notifications?

Updated 11 months ago by Romain Lapeyre

When there's a new message on a chat or messenger ticket, you can receive a browser notification. They are helpful to make sure that you respond to customers as soon as they start chatting with you.

Browser notifications show up on the top right of your screen, and look like this:

How to enable browser notifications

  1. Open Gorgias in your browser
  2. Click on the lock icon
  3. In the dropdown, click on Site Settings
  4. This opens a new page. Click on the Notifications permission, and click Allow.

You're all set! You'll now receive browser notifications.

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