Email

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Connect Gmail to your Gorgias inbox

This article will guide you through all types of Gmail integrations.How it worksDepending on the type of your Gmail address, you will want to follow one of the two methods to integrate:DirectGmail (standalone)ForwardingGmail (alias)Gmail (group)Setup

Connect Outlook to your Gorgias inbox (Microsoft 365)

To set up Email as a channel in Gorgias, you can connect your Outlook (Microsoft 365) account to your Gorgias inbox. When you connect Outlook to Gorgias, you’ll receive new messages sent to your support email address directly in Gorgias. You can then

Automatically forward emails to Gorgias from an external address

Automatic email forwarding is one of the main ways you can connect your support email addresses to Gorgias. Email forwarding allows you to receive emails at an external email address and forward the incoming messages to Gorgias. You can then send and

Signatures

How it worksAn email signature is a block of text appended to the end of an email message which often contains the sender's name and contact information. An email signature often contains a name, business contact information, email address a website

Connect your Email to your store

It's hard to differentiate ticket data if you're a multi-brand or multi-country store using one Gorgias account. That's why we recommend connecting your email to your store, so all of your brands can take advantage of Gorgias' advanced features. When

Migration from Mailgun to Sendgrid

This document will help you understand and complete the Migration process from Mailgun to Sendgrid. These providers are used to host your base email address created by default when you create your Gorgias account - this is the email ending in emails.