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Send and receive email from Gorgias with the Gmail integration
This article will guide you through all types of Gmail integrations.How it worksDepending on the type of your Gmail address, you will want to follow one of the two methods to integrate:DirectGmail (standalone)ForwardingGmail (alias)Gmail (group)Setup
Send and receive email from Gorgias with the Outlook integration (Microsoft 365)
To set up Email as a channel in Gorgias, you can connect your Outlook or Microsoft 365 account to your Gorgias inbox. When you connect Outlook to Gorgias, all new messages received at your support email address will appear as tickets in your helpdesk
Send and receive email from Gorgias using automatic forwarding
When you create a new Gorgias helpdesk, we automatically generate a base email address that you can use to send and receive mail from Gorgias. If you’d prefer to send email with your company’s email address while using Gorgias, you can connect your e
Switch from an email integration to email forwarding
The Gmail and Outlook365 integrations allow brands on the Basic or Pro helpdesk plan who send fewer than 500 emails each day to quickly connect an email address to Gorgias, and send and reply to customer emails. If you’ve noticed persistent email del
Import emails into Gorgias
You can read and respond to emails sent to an external email address from your Gorgias helpdesk by connecting a direct email integration or by setting up automatic email forwarding. If you’d like to bring previous email interactions with a customer i
Signatures
How it worksAn email signature is a block of text appended to the end of an email message which often contains the sender's name and contact information. An email signature often contains a name, business contact information, email address a website
Connect your Email to your store
It's hard to differentiate ticket data if you're a multi-brand or multi-country store using one Gorgias account. That's why we recommend connecting your email to your store, so all of your brands can take advantage of Gorgias' advanced features. When
