... information New customer: who this test an inquiry from customer who has no prior order information Use the toggle to switch between Email or Chat Enter a question into the text box, then select Submit to get a response from AI Agent Review AI Agent's response ...
... limits Official Business Account status Any high-quality messaging templates previously approved by WhatsApp The following information will not be migrated: Messaging and Chat history Low quality, rejected, or pending Message Templates To migrate your existing phone number, visit the WhatsApp integration page in Gorgias ...
... Here's Some assistance with that from Shopify. Recharge notifications can also be changed as per this article. Why wasn't the full Chat transcript pulled into Gorgias? This is expected - not all of the transcripts from Recharge SMS will be pulled into Gorgias, just ...
... as well as tickets that the AI immediately handed over because of a listed handover topic in your settings. Connect AI Agent to Email and Chat to increase your coverage rate Automated interactions → the number of interactions that AI Agent fully automated without agent intervention learn about Automated interactions Success ...
NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively. How it works By integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and financial performance, as well as manage accounting ...
Message Body This is the part of the Rule that will be looking for a specific message within the ticket. The Message Body condition can't read HTML content. Contains all of searches for multiple words within a ticket - if we input the word "test" and ...
Whether your goal is to educate customers, reduce cart abandonment, or increase average order value, having a clear strategy ensures your campaigns are targeted, impactful, and aligned with your business objectives. By following these best practices, you’ll be equipped to design campaigns ...
The Gorgias Academy is a learning center for those wishing to become support experts. It contains free courses and certifications that can be taken by anyone with a Gorgias account. You can access the Gorgias Academy any time from your helpdesk by clicking on your name in the bottom left ...
