... be detected if the message body is written in two different languages. The language can't be detected for a single word or extremely short messages. The Chat widget setup allows for fewer languages, as mentioned here, but the ones mentioned above can still be recognized elsewhere.
... the time frame that was specified in the first Rule. For example, if you would like to send a follow-up message on chat after there hasn’t been a response from the customer for some time, you can set the first Rule to snooze the ...
... information New customer: who this test an inquiry from customer who has no prior order information Use the toggle to switch between Email or Chat Enter a question into the text box, then select Submit to get a response from AI Agent Review AI Agent's response ...
... limits Official Business Account status Any high-quality messaging templates previously approved by WhatsApp The following information will not be migrated: Messaging and Chat history Low quality, rejected, or pending Message Templates To migrate your existing phone number, visit the WhatsApp integration page in Gorgias ...
... Here's Some assistance with that from Shopify. Recharge notifications can also be changed as per this article. Why wasn't the full Chat transcript pulled into Gorgias? This is expected - not all of the transcripts from Recharge SMS will be pulled into Gorgias, just ...
... as well as tickets that the AI immediately handed over because of a listed handover topic in your settings. Connect AI Agent to Email and Chat to increase your coverage rate Automated interactions → the number of interactions that AI Agent fully automated without agent intervention learn about Automated interactions Success ...
NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively. How it works By integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and financial performance, as well as manage accounting ...
Message Body This is the part of the Rule that will be looking for a specific message within the ticket. The Message Body condition can't read HTML content. Contains all of searches for multiple words within a ticket - if we input the word "test" and ...
