... subscriber and still have checkout.liquid, you can do this by adding the Chat installation code found in Settings -> Channels -> Chat → your Chat → Installation, under the Manual installation section. With Shopify checkout extensibility, Chat can't be added to the Checkout page ...
... be detected if the message body is written in two different languages. The language can't be detected for a single word or extremely short messages. The Chat widget setup allows for fewer languages, as mentioned here, but the ones mentioned above can still be recognized elsewhere.
... the time frame that was specified in the first Rule. For example, if you would like to send a follow-up message on chat after there hasn’t been a response from the customer for some time, you can set the first Rule to snooze the ...
... information New customer: who this test an inquiry from customer who has no prior order information Use the toggle to switch between Email or Chat Enter a question into the text box, then select Submit to get a response from AI Agent Review AI Agent's response ...
... limits Official Business Account status Any high-quality messaging templates previously approved by WhatsApp The following information will not be migrated: Messaging and Chat history Low quality, rejected, or pending Message Templates To migrate your existing phone number, visit the WhatsApp integration page in Gorgias ...
... Here's Some assistance with that from Shopify. Recharge notifications can also be changed as per this article. Why wasn't the full Chat transcript pulled into Gorgias? This is expected - not all of the transcripts from Recharge SMS will be pulled into Gorgias, just ...
You can improve AI Agent’s performance and increase its ability to successfully automate tickets by reviewing the Optimize page. On the Optimize page, you can explore tickets grouped by intent (the reasons your customers contact you). For each intent, you can see AI Agent ...
NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively. How it works By integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and financial performance, as well as manage accounting ...
