... appear on the website, you will also need to integrate a Shopify store by selecting a paid subscription, as well as embed the chat on the website. To add the chatbot to the website, subscribe a Shopify store, then follow these steps: Shopify admin- ...
... an automatic reply when the shopper chooses an option Use the toggle to enable or disable Ask customers if your response was helpful. A ticket is created only if the shopper says they need more help. When you change your Chat language, Order Management will change to match it.
... on your behalf. Any enabled Quick Responses will be turned into a published one-step Flow, already enabled on your website’s Chat. The content, functionality and position of the Flow in Chat will be the exact same as your Quick Response. That way there’ ...
... the same email as in the return the data should show in the widget: Limitations Starting a return directly from the website’s chat will come in future releases. For now, if a customer reaches out to the merchant, their team will create a return in ...
... navigation bar is also organized into 2 sections: With Auto-Assignment and Availability on -> the Chats section which includes all open Chats assigned to you. With Auto-Assignment off and Availability on -> the Chat & Messaging section which includes all Chats, social ...
... subscriber and still have checkout.liquid, you can do this by adding the Chat installation code found in Settings -> Channels -> Chat → your Chat → Installation, under the Manual installation section. With Shopify checkout extensibility, Chat can't be added to the Checkout page ...
... be detected if the message body is written in two different languages. The language can't be detected for a single word or extremely short messages. The Chat widget setup allows for fewer languages, as mentioned here, but the ones mentioned above can still be recognized elsewhere.
... the time frame that was specified in the first Rule. For example, if you would like to send a follow-up message on chat after there hasn’t been a response from the customer for some time, you can set the first Rule to snooze the ...
