... 250 characters) Select Save Changes to finish Enable AI Agent on Chat (Beta) You can connect AI Agent to one or more Chats. You can have Chats installed on your store’s website, Help Center, and Shopify checkout page. You must enable Chat if ...
... your Shopify store. Simply contact us either through the dashboard or by emailing us at [email protected]. How do I embed the AI chat? In a few minutes, you can have an AI chat embedded inline in your website. Simply follow these steps: Log into ...
... full customer path through Flows. In the Flow builderCustomer facing This example shows the confirm order option from the previous step. No notification appears in Chat when this end step is performed. Ask for feedback Give customers the option to confirm their questions have been answered (no ticket created ...
... It is not currently possible to export the Help Center articles however you can request an export by going to the Exports Flow in the Chat widget on your helpdesk and then submitting a request. FAQs How do I reposition a category/subcategory? To move a category, ...
I still can't turn on Instagram Direct Messages. What should I do? There's a number of reasons why you don't have access to Instagram Direct Messages, despite meeting the follower count requirements. The error message falsely states that the account doesn' ...
If you open any ticket where your customer has Shopify data, you'll notice a number of different possibilities concerning that data in the right-hand sidebar in Gorgias. Create a new order In the sidebar, in an existing Shopify customer's card, click ...
Early Access: Shopping Assistant skills for AI Agent are currently in an early access phase. You can sign up for early access on our website. This document and the features it describes are subject to change You can measure your Shopping Assistant’s performance using Gorgias’ detailed ...
The Gorgias Community is a members-only hub for our users. Members include a global network of support agents, business owners/founders, and internal Gorgias staff. Members enjoy early access to new features, exclusive beta programs, and competitions. It's a good way ...
