... > Channels Under Chat, select one or more Chats to connect to AI Agent Set up handover instructions to customize how AI Agent escalates Chat conversations to your human agents Select the toggle Enable AI Agent on Chat to go live Select Save Changes to finish Monitor your AI ...
... audience. Broad vs. Targeted: Start with broader campaigns, then refine based on performance data. Visibility: Ensure campaigns are visible even when the chat feature is not active. Action Tip: Test different times and audience segments to find the optimal strategy for your campaigns. Leverage A/ ...
... Code". 2. Try to log in/register again making sure the email address is spelled correctly. 3. Contact the Gorgias Academy admin via Chat (in the Academy) or contact our support team via Chat or email them at [email protected]. I failed a certification ...
... your Shopify store. Simply contact us either through the dashboard or by emailing us at [email protected]. How do I embed the AI chat? In a few minutes, you can have an AI chat embedded inline in your website. Simply follow these steps: Log into ...
Here you can see all the steps, options, and types of ends you can set up in Flows. Types of steps Steps are the building blocks used to create Flows - there are 3 types in the Flow builder: Trigger Options End Trigger This button appears when ...
You can set up Help articles and FAQ pages on your website sorted into categories for your customers to browse - this is a great way to address common questions that your customers often repeat to your customer support team. We offer free article templates that can be easily imported ...
I still can't turn on Instagram Direct Messages. What should I do? There's a number of reasons why you don't have access to Instagram Direct Messages, despite meeting the follower count requirements. The error message falsely states that the account doesn' ...
If you open any ticket where your customer has Shopify data, you'll notice a number of different possibilities concerning that data in the right-hand sidebar in Gorgias. Create a new order In the sidebar, in an existing Shopify customer's card, click ...
