549 Results for "chat"
AI Agents by Eesel
... your Shopify store. Simply contact us either through the dashboard or by emailing us at [email protected]. How do I embed the AI chat? In a few minutes, you can have an AI chat embedded inline in your website. Simply follow these steps: Log into ...
Flow steps (triggers, options, ends)
... full customer path through Flows. In the Flow builderCustomer facing This example shows the confirm order option from the previous step. No notification appears in Chat when this end step is performed. Ask for feedback Give customers the option to confirm their questions have been answered (no ticket created ...
Parabola
... can bring in: Tickets: Full ticket details including subject, status (open, closed, etc.), channel (email, chat, social), assignee information, customer details, tags, spam status, creation and update timestamps, and custom fields. Messages ...
Help Center 101
... It is not currently possible to export the Help Center articles however you can request an export by going to the Exports Flow in the Chat widget on your helpdesk and then submitting a request. FAQs How do I reposition a category/subcategory? To move a category, ...
Refine your Gorgias statistics
Use filters to refine the data displayed in your Statistics reports and dashboards. You can also create saved filters to easily apply your most relevant filters when you need them. Requirements All Helpdesk plans have access to statistics All roles can view and filter statistics, but only Lead Agents ...
Aide AI Support Automation
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aide is the simplest way to get accurate AI responses for agents to insert, automate repetitive macros, and use help ...
Analyze your Flows drop-off performance
After you’ve built and published a Flow, you can use Analysis mode to evaluate the effectiveness of your Flow. With Analysis, you can see what’s working well for shoppers during the Flow and identify areas where you can make helpful changes. By addressing areas ...
AI Agent explained
Gorgias’s AI Agent helps Shopify brands to deliver personalized customer experiences by instantly resolving repetitive inquiries and driving sales through AI-powered conversations. AI Agent is trained specifically on your brand’s policies, website, and Shopify data to autonomously resolve customer questions — whether they ...
