... that human agents would have spent on conversations that were instead handled autonomously by Shopping Assistant. Discount codes and product recommendations When someone starts a Chat on your website, Shopping Assistant may make product recommendations or offer discount codes based on the shopper’s buying intent and your ...
... community are accessible to members only. I need help. Who do I contact? For all support please reach out to our Support team via Chat or email them at [email protected]. While our team's actively engaged with Community members and content, it's ...
... the endpoint and then either: select “No, I need more help”, but do not create a support ticket OR if Chat is offline, they leave the Flow without providing their email address to create a ticket Tickets The total number of shoppers who reach ...
... handle emails at the moment, but other channels are coming soon! Aide’s AI Bot can’t be merged with Gorgias Chat, but it can be added to your store as an additional widget. FAQs Can I enable Slack Alerts to monitor my Aide performance ...
Gorgias’s AI Agent helps Shopify brands to deliver personalized customer experiences by instantly resolving repetitive inquiries and driving sales through AI-powered conversations. AI Agent is trained specifically on your brand’s policies, website, and Shopify data to autonomously resolve customer questions — whether they ...
When you run multiple Convert campaigns, you may want to manage how often shoppers receive campaign messages while on your store. This is especially important for shoppers who meet the targeting conditions for more than one campaign and may receive overlapping messages at the same time. To create a ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Lokalise Messages for Gorgias is an app that translates conversations between customers and your company in real-time, using neural ...
What's the difference between a standalone address, alias, and group/shared? A standalone address is a single email you use to send, receive, and log into your email. They'll have one inbox and emails can be received and sent from ...
