555 Results for "chat"
Review performance analytics for Shopping Assistant
... that human agents would have spent on conversations that were instead handled autonomously by Shopping Assistant. Discount codes and product recommendations When someone starts a Chat on your website, Shopping Assistant may make product recommendations or offer discount codes based on the shopper’s buying intent and your ...
Shopify Actions
... check which exact items the customer has in their cart at the moment. The cart option will be visible if the customer reaches out via Chat. To use the Cart feature, Chat must be added to your store via Quick installation for Shopify. If Chat has been added manually ...
Aide AI Support Automation
... handle emails at the moment, but other channels are coming soon! Aide’s AI Bot can’t be merged with Gorgias Chat, but it can be added to your store as an additional widget. FAQs Can I enable Slack Alerts to monitor my Aide performance ...
Community
The Gorgias Community is a members-only hub for our users. Members include a global network of support agents, business owners/founders, and internal Gorgias staff. Members enjoy early access to new features, exclusive beta programs, and competitions. It's a good way ...
Analyze your Flows drop-off performance
After you’ve built and published a Flow, you can use Analysis mode to evaluate the effectiveness of your Flow. With Analysis, you can see what’s working well for shoppers during the Flow and identify areas where you can make helpful changes. By addressing areas ...
AI Agent explained
Gorgias’s AI Agent helps Shopify brands to deliver personalized customer experiences by instantly resolving repetitive inquiries and driving sales through AI-powered conversations. AI Agent is trained specifically on your brand’s policies, website, and Shopify data to autonomously resolve customer questions — whether they ...
Manage the frequency of Convert campaigns on your store
When you run multiple Convert campaigns, you may want to manage how often shoppers receive campaign messages while on your store. This is especially important for shoppers who meet the targeting conditions for more than one campaign and may receive overlapping messages at the same time. To create a ...
Lokalise Messages
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Lokalise Messages for Gorgias is an app that translates conversations between customers and your company in real-time, using neural ...
