248 Results for "chat"
Add Shopify metafields to Gorgias
... Account, then select Store Management. Select your store from the list, then click the Shopify Metafields tab. Click + Import. Select a metafields category from the list. Click the box next to the metafields you’d like to import, then click Continue. Select another category to ...
Use Convert campaigns to recommend products to shoppers
... use AI to dynamically suggest products to shoppers based on their browsing or purchase history. This option is especially helpful for brands with large product catalogues. Dynamic product recommendation automates the work of suggesting products while still providing a personalized experience to shoppers. Go to Convert → Campaigns to create a ...
Alloy Automation
... in Gorgias, and under Credentials in Alloy. From now on, you can use Alloy to connect Gorgias with various different apps in their catalog via Workflows, and automate your daily processes. Limitations This app is currently available for Shopify and BigCommerce users only. You can build multiple ...
PureProfit.ai
... the following data sync: Ticket volume and status Daily Average first response time Daily Average resolution time Daily CSAT score Daily Ticket tags and categories Daily Agent performance metrics Daily If the data hasn’t synced and is still missing after 48 hours, disconnect the integration and ...
WhatsApp Message Templates
... Templates listed out: Requirements To ensure that your Template is approved, it must: 1. Belong to one of the following accepted Template categories: Marketing - Send promotional offers, product announcements, and more to increase awareness and engagement. This category must be 'Custom' ...
Help Center Statistics
... be adapted. The from # refers to the number it was in the previous period. Performance This section will provide more detailed information about each category and article. The Article views graph will help you understand an article's effectiveness during the selected period - you'll see ...
Contact Reason AI-Powered Suggestions
If you're using Contact Reason as a managed Ticket Field, we'll pre-fill the field for you based on gathered AI learnings. Contact Reason is a custom field designed for e-commerce purposes - it allows customers to specify the reason for their ...
Pinch AI
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Pinch AI is an AI-powered platform for e-commerce businesses to improve return experiences and customer loyalty. It ...
