... average performance of other merchants who are on the same plan as you. We don't take into consideration your industry or the current channel you've selected. This approach ensures that the comparisons and tips provided are relevant and tailored specifically to your plan and resources. Metrics ...
... 't block your Help Center from being found if a URL from it is shared or published. Steps 1. Navigate to Settings -> Channels -> Help Center -> Customization. 2. Go to the bottom, to the Extra HTML section, and switch the toggle to ...
... access to the services until the end of the current billing period. We kindly ask you to plan your cancellation accordingly to avoid any further charges. If you have any issues with the button or questions about cancellation, please reach out to our Billing team at billing@gorgias ...
... different provider) that I want to keep, but I want these calls to be answered through Gorgias. I don't want to change phone providers. Porting You migrate your service from an external provider to Gorgias - a one-time step that occurs during setup - ...
... subject. Our Contact Form uses reCAPTCHA, Google security service that protects your websites from fraud and abuse. Steps 1. Go to Settings -> Channels -> Contact Form -> Forms -> your Contact Form -> Publish. 2. Under Replace email links, click Replace Links ...
... Gorgias account. 5. Authorize the app. The new Gorgias integration can be seen under Integrated Accounts and you can click on the Account ID to change or edit the integration to suit your needs. From Account ID -> Gorgias -> Settings, you can enable/disable or ...
... handle it later, you can mark a ticket it as unread and it'll be as if you never opened it. When you change the status of a ticket between read and unread, it does not affect how other agents see the ticket in their inboxes. It ...
... logs: RMA created RMA submitted These are the actions that create an update (ticket) in Gorgias: Approving or rejecting an RMA Charged fees invoice sent and paid events are updated Marking an RMA as shipment received Validating all items Releasing an exchange Issuing store credit or ...
