... alert in Gorgias: 1. In Shipup, navigate to Notification settings and click on Editor. 2. Choose the events and add Gorgias as a channel. 3. When you decide to receive an alert in Gorgias, adapt the alert you set by editing your Notification settings. You can change ...
... the reason why an address was flagged. Live updates ensure that when customers update their shipping address, your CS team is aware of which changes were made for effective follow-up. View the real-time status of an order’s shipping address validation status including related ...
... so you can see how many tickets are already imported and how many are left while the import is running. While you can choose the channel you want to import from Zendesk, for example, Email, you won't be able to make a selection of emails ...
... and choose the Send tracking information email Autoresponder. This Rule is triggered when a new ticket is created (once per ticket), the channel is Email, and the ticket's intent is shipping/status. There's a filter condition that won't send ...
... find a button to subscribe to the developer newsletter - we highly encourage you to subscribe to it, as it contains updates about upcoming changes and breaking changes to the API, new features, and integrations. Most support teams use a custom back-office, or admin ...
... , and you can disconnect the store at any time. Mapping isn't available with WooCommerce stores. Steps 1. Go to Settings -> Channels -> Email -> the Email integration you want to connect. 2. Click on the Connect button under Connect Store. 3. Select the ...
... then Ticket Updated Rules are executed in the listed order. A ticket is updated without a new message (ticket closed, snoozed, subject changed, etc.) Ticket Updated Rules are executed in the listed order. A ticket is assigned to a user Ticket Updated Rules are executed ...
... SentiSum platform. Once access to the helpdesk has been authorized, the SentiSum team will reach out to determine what needs to be exported (channels, emails, integrations, tags, etc.). When you choose which data you want to implement, it will take around 2 ...
