... Extension if they prefer to stay in the Gorgias tab. When a conversation is resolved in Textline, you can choose to resolve the corresponding conversation in Gorgias. With this setup, if a customer texts in again, a new conversation in Textline will be created, thus creating ...
... template for imports using this guide, and you can attach images to your reviews in the Jugde.me dashboard from here: Improve your conversion rate by showing reviews and UGC on your storefront widgets, sharing them on social media, and adding stars on Google for SEO ...
... by AI Agent in the conversation. This will open the AI Feedback tab in the ticket sidebar. Rate the quality of AI Agent’s conversation Under “How was this conversation?” in the AI Feedback tab, you can rate AI Agent’s conversation as Bad ...
... Recharge widget will appear in the ticket sidebar in Gorgias with the Text via SMS option. By using that button, you can continue the conversation via SMS from the browser pop-up. The RechargeSMS Tag will be automatically added to your tickets for easier handling with Gorgias. When ...
... When replying to the ticket for the first time, a new Instagram comment will be created on that media, and after that the conversation will carry on by replying to the newly created comment. Comment: Top-level comment mention Every time someone mentions the page in ...
... , email, phone number, company, address, website, etc.) Call history with call recordings Comments and notes Gorgias tickets and conversations Additional activities from Gorgias and CloudTalk software With real-time synchronization, all data will be automatically updated in both systems and you ...
... as the ticket's customer if you recognize them later. We don't recommend setting customers when they're having a Chat conversation because it creates new tickets and the conversation is split - instead, you can merge the customer. Once you have the customer set ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ChannelReply allows you to respond to eBay, Amazon, Back Market, Newegg, Etsy, and Walmart buyer messages from ...
