184 Results for "convert"
RechargeSMS (ElectricSMS)
... Recharge widget will appear in the ticket sidebar in Gorgias with the Text via SMS option. By using that button, you can continue the conversation via SMS from the browser pop-up. The RechargeSMS Tag will be automatically added to your tickets for easier handling with Gorgias. When ...
Instagram Mentions
... When replying to the ticket for the first time, a new Instagram comment will be created on that media, and after that the conversation will carry on by replying to the newly created comment. Comment: Top-level comment mention Every time someone mentions the page in ...
CloudTalk
... , email, phone number, company, address, website, etc.) Call history with call recordings Comments and notes Gorgias tickets and conversations Additional activities from Gorgias and CloudTalk software Integration benefits Workflow Automation -> Auto-create tickets, sync call details, and trigger ...
Ticket customer
... as the ticket's customer if you recognize them later. We don't recommend setting customers when they're having a Chat conversation because it creates new tickets and the conversation is split - instead, you can merge the customer. Once you have the customer set ...
Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply
... directly from Gorgias without sending a reply? In the customer sidebar for your Amazon integration, there will be a link for marking the conversation as no response needed. When you click on that link, an internal note will show inside the ticket confirming that the conversation is ...
VIA
... type and send responses which will flow through VIA and to the shopper as a text message coming from the same number they messaged. The conversation between an agent in Gorgias and a shopper using their SMS number will be visible in the ticket if the agent is responding from ...
Aissist.io
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aissist.io helps you unblock growth and scale effortlessly by augmenting your team with Digital Employees — AI agents that plug seamlessly into ...
Configure Chat for your Gorgias helpdesk
If you’d like to give your shoppers a real-time way to connect with a support agent, you can set up live chat to allow shoppers to chat with your team without navigating away from your store. Once you’ve set up Chat, you ...
