329 Results for "email"
AfterShip Returns Center
... Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets. Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Empower Gorgias AI agent to provide instant return status updates or ...
Thankful.ai
... paste it into the API Key field for your newly created Gorgias integration in Thankful. 5. Fill out the rest of the fields: Agent email refers to the agent you created for Thankful (like the [email protected] email), ...
Mage Loyalty
... enrolled in your loyalty program, the sidebar will display default values (0 points, "Not enrolled"). The customer's email address in Gorgias must match their email in your loyalty program for the data to link correctly. What template variables are available? Template ...
Merge customers
... Merge customer profiles manually 1. In a ticket, search for the customer in the customer sidebar on the right using the order number, email address, phone number, or name. 2. A list of potential matches will appear, click on the profile you wish to merge ...
Okendo
... review. Integrate multiple Okendo accounts with a single Gorgias account. The ticket created for the review will be sent to the store's support email address, using the name of your Shopify account in the Name field. This means that you can identify which Shopify store the review ...
Use Live Statistics to monitor ticket volume, agent status and call activity
... Use the filters at the top of the page to narrow results Channels: see results for specific channels like Chat, Contact Forms, Email, etc Agents: see results for specific Agents or Teams On the page you can see the following information: Agents Online: ...
Pango
... rules, eligibility conditions, resolutions, and reasons. Automated RMA & Notifications: Automate the entire return authorization (RMA) process and customer email updates. Automatic Shipping Labels: Instantly generate shipping labels for all returns and exchanges. Shipment Tracking: Offer real-time order tracking and ...
AI Library
... s default language must be English for AI to suggest new articles If you are a brand with multiple stores, you must connect your email to a specific store. That way, the AI can make appropriate article recommendations based on the email tickets that your specific store receives ...
