295 Results for "email"
AI Agent by My AskAI
... tickets and auto-tag them accordingly! When a ticket is received, an internal note response will appear like so (same for email and chat): This is a response sent directly to the customer instead of creating an internal note (email and chat) ...
Autoresponder Rules 101 (deprecated)
... click on View Tickets Closed By Rule to see the exact impact of your new Rule on your ticket handling. You can also exclude certain emails where you don't want this Rule applied by adding them to the Email exclusion list or vice versa - add email addresses ...
Launch guide for Gorgias admins
... required). You can also browse our app store to connect social media channels like WhatsApp and Instagram DMs. Connect email Start by setting up email forwarding so that you can send and receive email from your existing support address in your helpdesk. Gorgias provides a randomly generated default email ...
Influencer Hero
... integration created: In Gorgias, a widget will show you whether the support ticket is from an influencer based on the customer’s email address. If the email belongs to an influencer known to Influencer Hero, the widget surfaces that information in the ticket: The widget ...
Stay AI (Retextion)
... functionality comes out of the box, and they offer flexible build-a-box/bundling options. The no-code portal and email creation capabilities help to reduce subscription-related support tickets. Ready to turn your subscription program into a high-performing revenue channel? ...
Why AI Agent closes or snoozes tickets without responding
If you've noticed AI Agent close a ticket without sending a response, or set a ticket aside without any action from your team, this article explains why. Not every ticket needs a response — AI Agent is designed to recognize when a message requires no action, ...
Fera
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. With Fera, you can easily collect and display product reviews, photos, and videos. Fera makes it easy to showcase ...
VanChat AI chatbot
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. VanChat is a GPT-powered AI assistant built for Shopify merchants to engage shoppers, answer product-related questions, ...
