296 Results for "email"
Dynamic wait time
... is high (>15min) - the customer will receive the message and then be prompted to either wait or get a reply via email a bit later. In the message, the wait time will simply be reported as "greater than 15 minutes". If they click ...
ShipBob
... Date Reference Id Shipping Method Status Customer Widget: [Person Emoji] ShipBob - {First Name} {Last Name} Full Name Email Address Phone Number Address Widget Address 1 Address 2 City Company Country State Zip Code Shipments Widget ShipBob order URL Estimated Fulfillment Date Estimated ...
Churn Buster
... goes under the body_text tag: [Customer Email Address] has a [Campaign Amount] failed payment, and our automated emails to them are not able to be delivered. Please attempt to identify an alternative email address and reach out to this customer personally to ...
Search in Gorgias
... lines, message contents, To and From fields, and ticket metadata for your keywords, as well as customer attributes like name, email, and phone number. Your search terms will be highlighted in the results. Search results are sorted by relevance. Recently created tickets and results ...
Rules FAQs
... the listed order. Auto-reply Rule not triggering on certain email tickets. If you notice your auto-reply Rule is triggering on some email tickets, but not on others, please check if the email address that received your customer's message is a G Suite ...
Loris
... After selecting the app, click on the Connect App button. 4. Authorize the app. 5. To integrate the app, you will need to email the Loris Implementation Team at [email protected] which will then integrate the app from their end. How it works Once connected the ...
Loop Subscriptions
... can access the customer portal directly with a single click. Agents can take action on behalf of subscribers to resolve tickets faster from Gorgias. Push emails to subscribers from Gorgias. The integration will update subscription data when a ticket is created, updated, or responded to. To update the ...
Import Help Center from Zendesk, HelpDocs, Re:amaze, and Intercom
... , if you're importing from Zendesk, you'll be prompted to provide your Zendesk API credentials, as well as your Email and Subdomain (if your Zendesk helpdesk link is https://yoursubdomain.zendesk.com/, then your subdomain is yoursubdomain) ...
