... App Store -> HTTP Integration -> Manage. 6. A widget displaying the returns information based on the ticket's customer's email will automatically be created once the app is integrated. 7. You'll also need to connect your Gorgias account to PostCo through the ...
... Gorgias subdomain can't be changed later on. 4. The next page that opens up should be your Gorgias account dashboard. 5. A verification email should be in your mailbox - please click on the link in the email and you'll be back a your Gorgias dashboard ...
... great customer experience on repeat orders, or how a remarkable refund experience leads to future loyalty. With Gorgias for Ortto you can: Automate emails to ask satisfied customers to leave product reviews Address negative feedback and make bad experiences right Have a single view of your customer Segment ...
... is pulled into Gorgias, go to your Wonderment dashboard and find a delivered order with available tracking, then copy the customer's email address. 1. In Gorgias, search for that same customer under Customers and use an existing ticket or create a new one with just ...
... shoppers for orders associated with converted tickets (refunds and order adjustments are taken into account) If a shopper doesn't leave an email address and it's not displayed in the ticket, the ticket itself won't be displayed on the Revenue statistics page ...
... Triggers: Check Ticket created and Ticket update URL: https://api.socialannex.com/gorgias/v3/getUserinfo.php?email={{ticket.customer.email}}&siteid=[Your Annex Cloud SiteID] The SiteID field will be unique for your account ...
... the HTTP integration settings should be changed from https://api.loyaltylion.com/v2/customers?email={{ticket.requester.email}} to https://api.loyaltylion.com/v2/customers?email={{ticket.customer.email}}. 3 ...
... is left, 2 tickets are automatically created in Gorgias: 1. One pulled in via API: 2. And the other via an automated email from the Opinew team: You can respond to the review via the Gorgias ticket and email the customer for more information. Steps 1 ...
