296 Results for "email"
AI-Generated Help Center Articles
... Center has multiple available languages, the default language must be English If you are a brand with multiple stores, you must connect your email to a specific store. That way, the AI can make appropriate article recommendations based on the email tickets that your specific store receives ...
Best practices and templates for Views
... based on the language they support. Tag and assignment-specific Views Views from this section show all urgent tickets that came in through the Email channel and aren't currently assigned to any agents. Channel-specific Views Views from this section show all tickets that came in ...
Create winning Convert campaigns
... Gather insights on your visitors to tailor your campaigns effectively: Traffic Sources: Know where your visitors are coming from (social media, email, search, etc.). Browsing Behavior: Identify the most visited pages and products. Device Usage: Understand whether your audience is browsing ...
Match Customer by Shopify Default Address Phone Number
... Gorgias now checks for a match with the phone number in Customer B - Phone Number and attempts to add it to Customer A - Email. Note: If the phone number exists in both profiles (Customer A - Email and Customer B - Phone Number), Gorgias ...
Electric IT Hub
... : On the following screen, put the “Start Date” as the current day, enter a title, and provide a valid email address that you have access to then press “Next”. When asked if the employee needs onboarding, select “Applications” for ...
Klaviyo 101
... Klaviyo profile link in the widget redirects to the customer's profile page. From there, you can access the activity log and filter email events, unsubscribe customers, or manage their newsletter subscriptions. The integration syncs ticket information from Gorgias to Klaviyo, including the creation event ...
Templates for one-step Flows
We've gathered the top one-step Flows that give a quick response to shoppers. These questions are used the most across our entire customer base and below are several templates to get you started. They are: What's your shipping policy? How do I ...
Auto-tag Rule best practices
You can use your Rules to add Tags to a ticket which will help you sort them into Views and organize your workflow based on your needs. Cancel order This Rule is set to auto-assign to a specific agent. If you have an agent who works directly with ...
