295 Results for "email"
VIA
... a new tab, open VIA -> Settings -> Integrations and select Gorgias. 3. Copy the Base API URL, the Username (email), and the Password (API Key) from the Gorgias tab you opened in step 1, and paste them into their ...
Zapier
... ": "email", "via": "api", "messages": [ { "channel": "email", "via": "api", "source": { "type": "email", " ...
HTTP, LoyaltyLion, and Klaviyo Actions
... : Add customer to Klaviyo list POST: url from step 2 Body (application/x-www-form-urlencoded): email {{ticket.customer.email}} To add a customer to a Klaviyo list, just use the Macro you just created. This ...
Translation by Lingpad
... All Channels: The Lingpad app offers two-way translation of your support tickets received through different channels. You even get the translation of email subject lines to provide all-round support to your shoppers. Glossary Support for All: The glossary feature in Lingpad helps keep your ...
Macros: Add actions to macros
... action when creating a macro to get started. Default macro actions The following ticket and external actions are available in Gorgias by default: Forward email Add attachments Add tags Remove tags Set status Assign an agent Assign a team Set subject Snooze for Set priority Send internal note Exclude ...
Preview AI Agent responses with test conversations
... audience You can customize your test conversation to preview how AI Agent responds in specific scenarios, like whether the conversation happens on chat or email, with a new customer or with someone who has an existing customer profile and order history. Open the dropdown menu in the top ...
Attentive SMS Marketing
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Attentive is a personalized mobile messaging platform for e-commerce and retail brands that can quickly become a top 3 revenue ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
