295 Results for "email"
VoyageSMS
... For the email field, please use your default email in Gorgias, to get it, go to Settings -> Channels -> Email. Find an email on the list that ends with @emails.gorgias.com or @email.gorgias.com and paste it into Voyage SMS ...
Awtomic Subscriptions
... Gorgias, in addition to the widget, you'll need to enable the Optional Settings field and add a Gorgias user's email address: You then need to create a subscription plan that your customers can purchase: Once a customer makes a purchase and creates ...
Use variables in macros
... (from sidebar) {{ticket.customer.email}} Customer email (from sidebar) {{ticket.sender.email}} Sender email {{ticket.assignee_user.id}} Ticket assignee ID {{ticket.assignee_user.email}} Ticket assignee email ...
Certainly
... You can set up a Rule like the one below: Enabling the Rule above will result in the following behavior: Integrate with Gorgias Email Support Once complete, this integration will allow your chatbot to create an email conversation on behalf of the visitor as a ticket in ...
Octocom
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Octocom uses AI for smarter, quicker, and more efficient support. Is your support team overwhelmed by repetitive inquiries? Octocom ...
Synctrack Returns
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Looking for a smarter way to manage returns? Synctrack Returns & Exchanges (RMA) helps you streamline the entire ...
Measure support performance: Revenue report
When your agents are responding to tickets, they have an opportunity to influence the sale, and to convert the shopper. The Revenue report allows you to measure how much money your support team is generating by helping shoppers through the purchasing journey. Requirements Available on all Pro, ...
Send Customer Satisfaction (CSAT) surveys
You can enable a satisfaction survey to collect Customer Satisfaction (CSAT) scores from your customers after a support experience with your team. Requirements CSAT surveys are available on all Helpdesk plans The account owner and admins can enable or disable the CSAT survey Enable the CSAT survey When ...
