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291 Results for "email"

Klaviyo 101

... Klaviyo profile link in the widget redirects to the customer's profile page. From there, you can access the activity log and filter email events, unsubscribe customers, or manage their newsletter subscriptions. The integration syncs ticket information from Gorgias to Klaviyo, including the creation event ...

Templates for one-step Flows

... order? You can get the status of your order on our tracking portal [link]. Please have your [information required. Example: email, order number]. ✨ If your order has already shipped, you can track it using the order tracking number sent in your ...

Auto-tag Rule best practices

... You can tag auto-tag tickets that are created by your customers or potential shoppers and include that tag in all of your Klaviyo segments that contain Gorgias events. That way you'll exclude email addresses that send automated emails and your vendors' contact details. Rule setup

Drill-down

... Initial channel Last used integration name Last used integration type Created by an agent Subject Creation date Closed date Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order Ticket fields Survey score Resolution time Number of agent messages Number of customer messages First response ...

AI Agent by My AskAI

... tickets and auto-tag them accordingly! When a ticket is received, an internal note response will appear like so (same for email and chat): This is a response sent directly to the customer instead of creating an internal note (email and chat) ...

How Metrics are Calculated

This is a breakdown of the various metrics talked about in our statistics - what they are and how they're calculated. Sign up for our Masterclass on Statistics We often mention the median - while the average is the sum of all values divided by the number of ...

Stay AI (Retextion)

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Acquire subscribers, increase customer lifetime value, and reduce churn with the most comprehensive subscription app on Shopify. Stay AI is ...

TikTok Shop

The TikTok Shop harnesses TikTok's algorithm to customize product recommendations according to user preferences and behavior, heightening the likelihood of successful conversions. With functionalities such as shoppable ads, product showcases, and collaborations with creators, the implementation of a native checkout system can enhance conversion ...