329 Results for "email"
Electric IT Hub
... : On the following screen, put the “Start Date” as the current day, enter a title, and provide a valid email address that you have access to then press “Next”. When asked if the employee needs onboarding, select “Applications” for ...
Klaviyo 101
... Klaviyo profile link in the widget redirects to the customer's profile page. From there, you can access the activity log and filter email events, unsubscribe customers, or manage their newsletter subscriptions. The integration syncs ticket information from Gorgias to Klaviyo, including the creation event ...
Templates for one-step Flows
... order? You can get the status of your order on our tracking portal [link]. Please have your [information required. Example: email, order number]. ✨ If your order has already shipped, you can track it using the order tracking number sent in your ...
Auto-tag Rule best practices
... You can tag auto-tag tickets that are created by your customers or potential shoppers and include that tag in all of your Klaviyo segments that contain Gorgias events. That way you'll exclude email addresses that send automated emails and your vendors' contact details. Rule setup
Drill-down
... Initial channel Last used integration name Last used integration type Created by an agent Subject Creation date Closed date Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order Ticket fields Survey score Resolution time Number of agent messages Number of customer messages First response ...
AI Agent by My AskAI
... tickets and auto-tag them accordingly! When a ticket is received, an internal note response will appear like so (same for email and chat): This is a response sent directly to the customer instead of creating an internal note (email and chat) ...
Autoresponder Rules 101 (deprecated)
Deprecated: Autoresponder Rules are no longer available for any new Gorgias accounts created after September 2024. If you created your Gorgias account before September 2024, you can use Autoresponder Rules until January 30, 2026. After this date, the feature will stop working. Brands with Shopify stores ...
Stay AI (Retextion)
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Acquire subscribers, increase customer lifetime value, and reduce churn with the most comprehensive subscription app on Shopify. Stay AI is ...
