50 Results for "facebook"
Measure channel performance: Social
... Click Channels. At the top of the page, click the Social tab. Note: This tab combines every social surface you've connected — Facebook posts, Messenger, Facebook mentions and recommendations, Instagram direct messages, comments, ad comments and mentions, X posts, and ...
Surveywell
... support request. Surveywell is a customer satisfaction survey made for eCommerce support. It's also an advanced CSAT for WhatsApp, Instagram, and Facebook. Highly customizable CSAT surveys with advanced workflows and deep analytics. Crafted for online brands using Gorgias. On brand surveys your customers will love: ...
Gorgias mobile app
... your colleagues mentions you in a ticket New Message - when a new message arrives in any Chat-like channel (Gorgias Chat, Facebook Messenger, and Instagram DMs) You can enable the notifications you need by tapping on the gear icon next to your name - ...
Argoid
... product links that'll take them to the product on the website. The app also works with other channels, such as Email and Facebook. When the app is disabled in Argoid, the HTTP Integration and macro will also be removed. Limitations Argoid is only compatible with stores ...
How AI Agent uses Vision to understand images
... used in conversations where AI Agent is enabled on a supported channel. Vision is supported on the following channels: Email Chat Instagram DMs and Facebook Messenger WhatsApp Vision is not currently supported in SMS conversations. If a shopper sends only an image with no text, AI Agent may ...
Yuma AI
... OpenAI GPT-4 and more) Yuma handles all text-based channels: email, chat, contact form, Instagram DM, Facebook Messenger, and Help Center, and WhatsApp. Built for E-commerce & Gorgias Through our one-click install, Yuma has ...
Embed videos in chat messages
Gorgias chat supports embedding videos at the end of chat messages and campaigns. The customer will be able to play the video directly in the chat widget or from the campaign bubble with one click (autoplay isn't currently available). If you insert a video using the ...
Auto-reply Rule best practices
You can set up Rules that will send out an automated response to let your customers know when you are available, answer their most commonly asked questions, provide them with their tracking number, etc. Auto-reply Rules can't be applied to ChannelReply tickets nor ...
