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34 Results for "instagram"

Instagram Direct Messages FAQs

... the Reconnect button in the bottom right of the screen which will remove the error. 2. You aren't using an Instagram Business account Instagram doesn't currently allow connecting Instagram accounts that aren't Business accounts - you'll need to create an Instagram Business ...

Instagram Mentions

Every time one of your customers mentions you on Instagram, Gorgias will create a Ticket for you to handle this interaction without leaving the helpdesk. Steps 1. Go to Settings -> App Store -> My apps -> your Facebook integration -> Overview. 2. Under Instagram ...

Instagram Ad Comments

... includes both Instagram Comment and Instagram Ad Comment channels. 4. Click on Update View to save your changes. Limitations Due to some limitations of the Instagram Marketing API: When it comes to Instagram ad comments specifically, we can only pull in top-level comments for now. Thread ...

Instagram Direct Messages

... you've tried all these steps and your Instagram page is still not connected, please review the connection between your Facebook page and Instagram account. Respond to Instagram Comments via Direct Message You can privately respond to an Instagram comment, which will create a new Instagram Direct ...

Instagram Comments

The Instagram channel lets you receive and reply to comments left on your Instagram posts, ads, and direct messages. Your Instagram account needs to be a business account and it needs to be connected to the integrated Facebook account for it to work. Steps Instagram is added through ...

Troubleshooting Facebook and Instagram

... Messenger tickets aren't being created 1. Go to Settings -> App Store -> My Apps -> Facebook, Messenger & Instagram -> your Facebook integration. 2. Click on the Reconnect button. This is always the first troubleshooting step when you notice any issues with ...

Connect your Facebook and Instagram

You need to be an Admin, Editor, or Moderator on Facebook to integrate a page, otherwise you won't be able to integrate and a warning banner will display. You can add one or multiple Facebook pages to Gorgias and manage these social conversations right from ...

Gatsby

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Gatsby manages a high-volume ambassador program with automation: Automate, integrate, and supercharge your influencer and ambassador communities ...