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45 Results for "instagram"

Instagram Direct Messages FAQs

... the Reconnect button in the bottom right of the screen which will remove the error. 2. You aren't using an Instagram Business account Instagram doesn't currently allow connecting Instagram accounts that aren't Business accounts - you'll need to create an Instagram Business ...

Troubleshooting Facebook and Instagram

... Messenger tickets aren't being created 1. Go to Settings -> App Store -> My Apps -> Facebook, Messenger & Instagram -> your Facebook integration. 2. Click on the Reconnect button. This is always the first troubleshooting step when you notice any issues with ...

Enable AI Agent on Instagram and Facebook Messenger (Beta)

... conversation before it goes live. Before you begin Before you use AI Agent to answer shoppers on Instagram and Facebook Messenger: You must connect Instagram and Facebook Messenger to Gorgias, if you haven't already. This integration adds Facebook and Instagram as channels on your helpdesk, ...

Handle tickets in Gorgias: Instagram comments and mentions

... Instagram Direct Messages, mentions, and comments on your Instagram posts, Reels, Stories, and ads. Replies sent from Gorgias appear on Instagram just as if you replied natively Respond to Instagram activity When your Instagram account is connected to Gorgias, the following types of activity ...

Social Media: Connect Facebook and Instagram to Gorgias

Who can use this feature?   • The account owner and admins can connect the Facebook and Instagram app (You need full access to the relevant Meta Business portfolio) • Everyone (except Observers) can view and respond to tickets   All Helpdesk plans   Can be used with any connected ...

Handle tickets in Gorgias: Facebook Messenger and Instagram DMs

Who can use this feature?   • The account owner and admins can configure the Facebook, Messenger, and Instagram integration for your helpdesk • Everyone (except Observers) can reply to Messenger and Instagram tickets   Available on all Helpdesk plans   Can be used with any connected store Once your ...

Manage Gorgias notifications

Gorgias sends browser notifications to help you respond to customers the moment a new chat message arrives or a ticket is assigned to you. You can configure notification sounds from within Gorgias, and use your browser settings to enable or disable the notifications themselves. Requirements Available on all Helpdesk ...

Gatsby

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Gatsby manages a high-volume ambassador program with automation: Automate, integrate, and supercharge your influencer and ambassador communities ...