41 Results for "instagram"
Notifications 101
When there's a new message on any Chat-type channel (Chat, Instagram DMs, Messenger, etc.), and when you're assigned a ticket, you can receive a browser notification - they help make sure you respond to customers as soon ...
Channels
When you want to get a clear overview of your ticket volume based on the different communication channels such as Facebook Messenger, Instagram Comments, Email, Chat, etc., this is the section you will want to dive into. You'll also have links to the ...
Ubu
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ubu enables you to convert Instagram and Facebook audiences into repeat customers. Turn your followers into loyal customers with personalized, automated ...
Surveywell
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Surveywell is a customer satisfaction survey made for eCommerce support. It's also an advanced CSAT for WhatsApp, Instagram, ...
Omni Single Click Chat
... the first engagement platform with 15+ social and comms channels built-in. It integrates with 15+ social channels such as Email, Instagram, WhatsApp, TikTok, Discord, Yelp, and more. The Omni app merely redirects users to the designated channels shown in the ...
Gorgias mobile app
... in a ticket New Message - when a new message arrives in any Chat-like channel (Gorgias Chat, Facebook Messenger, and Instagram DMs) You can enable the notifications you need by tapping on the gear icon next to your name - it'll open ...
Growave: Loyalty & Wishlist
... referral programs, and gift cards, as well as collect and manage reviews. Additionally, you will benefit from features like social login and Instagram galleries for an enhanced customer experience. You must subscribe to Shopify or Shopify Plus in order to connect Growave and Gorgias. The integration is ...
Auto-close Rule best practices
... to clutter your Views with comments that don't require your attention. Rule setup This rule will look for the tickets generated by your Instagram page, but only the ones where customers simply tagged each other without having any sort of comment or query for you to handle ...
