35 Results for "magento"
Create a Help Center Contact Form
... the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can access it by adding ...
Introducing: Multiple store management in Gorgias
... tab: For Shopify stores, you can review your store URL and Sync Customer notes with Shopify or Enable customer matching with Shopify. For Magento 2 stores, you can review your store URL and reveal, edit, or delete the values for Consumer key, Consumer secret ...
Gorgias Convert 101
... headless stores. Can Convert be used for other e-commerce platforms, except Shopify? While it is technically possible to enable Convert on Magento or BigCommerce, not all of the triggers would be available for those stores and merchants wouldn't be able to to see ...
Handle tickets in Gorgias
... ’s inquiry, including the ticket and customer details, the customer timeline, and data from integrations like Shopify, BigCommerce, or Magento 2. Before you reply Before you get started on composing a response to your customer, take a moment to review and update the ...
Kangaroo Loyalty Rewards
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Enhance your customer service experience with Kangaroo's seamless integration with Gorgias. This powerful tool provides customer support agents with direct ...
Macros: Add actions to macros
You can add actions to your Gorgias Macros to automatically trigger events in your helpdesk, as well as in certain integrations, when the macro is applied. For example, you can create a macro with an Add tags action to automatically apply specific tags to tickets where the ...
Create a Help Center, Article, or Category
Only Admins and Leads can access, set up, and manage the Help Center integration. We'll go through how to set up a Help Center, create an article, and create a category and subcategory to put your articles in. Steps Create a Help Center 1 ...
Aide AI Support Automation
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Aide is the simplest way to get accurate AI responses for agents to insert, automate repetitive macros, and use help ...
