... to set up AI Agent You must have a Shopify store connected to Gorgias AI Agent is not supported on stores that use BigCommerce, Magento or WooCommerce Before you begin In order to use AI Agent to answer shoppers’ questions in Chat you must first: Install Chat ...
... Requirements You must have an AI Agent subscription You must have a Shopify store connected to Gorgias AI Agent is not supported on BigCommerce, Magento or WooCommerce stores AI Agent capabilities Analyze Review and monitor AI Agent’s performance, give feedback and identify opportunities to improve its ...
... You must have an active AI Agent subscription You must have a Shopify store connected to Gorgias AI Agent is not supported on BigCommerce, Magento or WooCommerce stores You must have Lead or Admin permissions Analyze AI Agent's conversations You can use several pages and reports to ...
... tab: For Shopify stores, you can review your store URL and Sync Customer notes with Shopify or Enable customer matching with Shopify. For Magento 2 stores, you can review your store URL and reveal, edit, or delete the values for Consumer key, Consumer secret ...
You can set up a Contact Form on your Help Center and manage all submissions directly in the helpdesk as Email tickets. The subject lines can be customized - add more, change their titles, and rearrange their order. For the Contact Form to generate a ticket in your ...
Chat allows customers to get in touch with your business without needing to send an email or wait long for a reply. When working on a Chat ticket, you'll see additional buttons below your text input field that will let you insert bold, underlined, and ...
Convert is an add-on product that enables ecommerce brands to elevate their customer experience by easily launching onsite campaigns to increase website conversion rates. If you're a chat user, you already have access to Convert and can launch free Light Campaigns. By subscribing, you ...
You can enrich your Gorgias Macros with Actions that will trigger events inside other integrated platforms. By default, there are several native Macro Actions that you can add to your Macros - you'll find them under the type field when you try to create a new Macro ...
