Gorgias logo
Gorgias logo

All articles

200 Results for "shopify"

Smile

... All apps. 2. Search for Smile and click on it. 3. Click the Add Smile Account button. 4. Click on Install Smile for {your Shopify store}. 5. Once your Smile integration is connected, the last step would be pulling Smile info inside the customer's sidebar ...

Customer notes

... this behavior on your integration’s page. If a single Gorgias customer is associated with two or more Shopify customers in two or more Shopify stores, the note won't be synchronized from Shopify. Updating the Gorgias customer note won't update any Shopify note in ...

Yuma AI

... providing clear metrics and suggestions on how to achieve your automation goals. Connect and talk with your apps: Yuma seamlessly integrates with Gorgias, Shopify, Big Commerce, and several other top tools from the Shopify ecosystem like Recharge. 24/7 Support on all your Channels: ...

AI Agents by Eesel

... for human agents, and once you're satisfied with its engagements, let the AI agent handle your frontline support. 💰 Connect with Shopify - and other apps: Connect the AI agent with your Shopify so it can look up live order information and more. With " ...

Signatures

... found at the bottom of the signature editor): Agent variables Rich text formatting (Bold, Italics, Underline) Hyperlinks Images Emojis Shopify product links While you can't choose a font in Gorgias, you can copy and paste formatted text from an online font ...

Help Center Order Management

... on your website If you don't have a Gorgias Chat integration, you must first create it to use the Order Management portal. Shopify is your backend The Order Management portal isn't currently compatible with other e-commerce platforms. You have an Automate Subscription If ...

AI Agent Actions: Shipmonk

... ShipMonk to answer WISMO-type questions in the case that it has more up-to-date fulfillment information than is available in Shopify. Update shipping address in ShipMonk → this Action allows AI Agent to update the shoppers’ shipping address in ShipMonk AI Agent confirms with the ...

Order Management: create a new scenario to report order issues

You can use the Report order issue option in Order Management to allow shoppers to self-report problems with their order. There are several pre-built, default scenarios that shoppers can select, including issues about shipping, returns, refunds and order cancellations. You can also ...