215 Results for "shopify"
AI Agent Actions: Shipmonk
... ShipMonk to answer WISMO-type questions in the case that it has more up-to-date fulfillment information than is available in Shopify. Update shipping address in ShipMonk→ this Action allows AI Agent to update the shoppers’ shipping address in ShipMonk AI Agent confirms with the ...
Explore AI Agent performance by ticket topic
... down for more detail. Open the Intents page → select AI Agent from the main menu, then select Intents If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Filter by date → use the Date filter to adjust the results ...
Order Management: create a new scenario to report order issues
... conditions These are the conditions that must be met in order for shoppers to select this issue from Order Management. You can choose from 4 Shopify values, including Order Status, Shipment Status, Fulfillment Status, Financial Status Use logical expressions like `is one of` or ...
AI Agent by My AskAI
... use the AI for some common questions. In order to set this up, grab the code from the app and add it to your Shopify settings: Here you will also find a guide with the steps on how to add the chat in Shopify, an option to ...
Customize how AI Agent hands over Chats to live agents
... custom instructions for when chat is online and outside business hours. Go to AI Agent from the main menu If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Under the Deploy section, select Chat Under the Handover instructions ...
Frate Returns & Recommerce
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Frate's fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with ...
Security and privacy FAQ for Gorgias AI Agent
Which large language model (LLM) does AI Agent use? AI Agent uses a combination of multiple secure LLM providers, including OpenAI, Anthropic, and internally fine-tuned LLMs. What is used to train my AI Agent? Your AI Agent’s ability to ...
Export tickets from Gorgias
If you'd like to analyze your tickets outside of Gorgias, you can export tickets from your helpdesk into a CSV file using a bulk action. Requirements Exporting tickets is available on all Helpdesk plans Only Lead agents and Admins can export tickets Export tickets from a View ...
