215 Results for "shopify"
Macro actions
... action. Click Create Macro or Update Macro to save, or click Duplicate Macro to make a copy. Tip: If you’ve integrated Shopify or Recharge with your helpdesk, you can add Shopify or Recharge actions to macros as well. Click Add Shopify action or Add Recharge ...
Merge customers
... fields in blue will be kept). 5. Click on the Merge Customers in the bottom right and Confirm. Note: If a customer has Shopify order history under multiple email addresses, merge the customer in Shopify first, then merge their profiles in Gorgias. This will ensure both ...
Create a Help Center Contact Form
... store You can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can ...
Support Actions: Connect AI Agent to ShipBob
... to use ShipBob to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Cancel order → AI Agent can cancel an upcoming order for a shopper AI Agent confirms with the shopper that they want to cancel their ...
Customize your Shopping Assistant selling and discount strategy
... and direct recommendations to close sales. Go to AI Agent from the main menu, then select Shopping Assistant If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select the Strategy tab Click and drag the slider to change ...
Support Actions: Connect AI Agent to ShipStation
... to use ShipStation to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Update shipping address→ AI Agent can update the shoppers’ shipping address in ShipStation AI Agent confirms with the shopper their updated shipping address ...
Create Guidance to give AI Agent custom instructions
... to reference in Guidance Learn how to write effective Guidance Make sure Available for AI Agent is toggled On, then select Create Guidance Add Shopify variables to Guidance Variables are placeholders for specific data points that AI Agent can easily reference and understand—like Shopify orders tags, a ...
Create Actions: use advanced options to build custom Actions for AI Agent
Note: to use this feature, you should have some familiarity with making HTTP requests to communicate with other applications. Otherwise, it is recommended that you ask a developer for help. You can use a visual workflow builder to create custom Actions for AI Agent that align with ...
