... if both profiles have separate order histories on Shopify - if the same customer reaches out to you via two different email addresses, and has an order history under both email addresses, those two profiles can't be merged because Shopify doesn't allow merging customers.
... , which in this case would be a new customer profile created on Shopify: 2. You will now want to click ‘Connect to Shopify’ to set up this trigger. The steps will be the same as with Gorgias previously, so please add your Shopify subdomain once ...
... payments have been refunded. Mapping Shopify Each Shopify status indicator has its parallel within the Gorgias Order Management portal and the table below shows which Shopify status corresponds to which Gorgias status. When it comes to Shopify, there are several types of statuses - Order Statuses and Order Fulfillment ...
... the most visited pages and products. Device Usage: Understand whether your audience is browsing on mobile or desktop. Tools: Use Google Analytics, Shopify, and social media insights to gather this data. Action Tip: Segment your shoppers based on their browsing or purchasing beaviour to create ...
... App Store → All Apps Find Awtomic Subscriptions on the list After selecting the app, click on the Connect App button Add Awtomic to your Shopify account. Go to Settings→Integrations: Add your Gorgias account and authorize the app Once installed, there will be an HTTP integration: ...
... by selecting a paid subscription, as well as embed the chat on the website. To add the chatbot to the website, subscribe a Shopify store, then follow these steps: Shopify admin->Online store->Themes->Customize->App embeds- ...
... Gorgias ticket to be pulled in Amphora, it needs to be related to an order, and the customer email needs to match in Shopify: Shopify is not required for the Amphora<>Gorgias integration. However, if a Shopify store is synched with Amphora, you ...
This article outlines steps to troubleshoot why your Convert Campaigns show no impressions or no data on the Convert report. Why can't I see performance data? Let's first check if the issue lies in report filters or Campaign settings. Verify store data filtering Ensure you ...
