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214 Results for "shopify"

Answerbase

... 1. Log into your Shopify account and go to your Apps tab. 2. Click on the Shop for apps button, and proceed to the Shopify app store. 3. Locate Answerbase in the Shopify app store and add it to your Shopify account. 4. Click on the Answerbase Gorgias integration ...

Create Guidance to give AI Agent custom instructions

... to add Shopify variables Learn how to write effective Guidance Make sure Available for AI Agent is toggled On, then select Create Guidance Adding Shopify variables to Guidance Variables are placeholders for specific data points that AI Agent can easily reference and understand—like Shopify orders tags, a ...

Create a Help Center Contact Form

... store You can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can ...

Support Actions: Connect AI Agent to ShipBob

... to use ShipBob to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Cancel order → AI Agent can cancel an upcoming order for a shopper AI Agent confirms with the shopper that they want to cancel their ...

Customize your Shopping Assistant selling and discount strategy

... and direct recommendations to close sales. Go to AI Agent from the main menu, then select Shopping Assistant If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select the Strategy tab Click and drag the slider to change ...

Support Actions: Connect AI Agent to ShipStation

... to use ShipStation to answer WISMO-type questions since it may have more up-to-date fulfillment info than is available in Shopify. Update shipping address→ AI Agent can update the shoppers’ shipping address in ShipStation AI Agent confirms with the shopper their updated shipping address ...

Create Actions: use advanced options to build custom Actions for AI Agent

Note: to use this feature, you should have some familiarity with making HTTP requests to communicate with other applications. Otherwise, it is recommended that you ask a developer for help. You can use a visual workflow builder to create custom Actions for AI Agent that align with ...

Drill-down

If you want to find out why a metric has a certain value, you can see the tickets that were used in computing. The drill-down feature is available for all metrics in the Support Performance Overview. The numbers will turn blue on hover. How it works When ...