215 Results for "shopify"
Drill-down
... used integration type Created by an agent Subject Creation date Closed date Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order Ticket fields Survey score Resolution time Number of agent messages Number of customer messages First response time Please note that if you export ...
Influence.io
... to one Gorgias account. The way to differentiate them is by the influenceio_shop_key field: This field is the shop key of an Influence.io account. For Shopify, it's the myshopify.com URL. And for BigCommerce, it's the store hash.
Turn on customer engagement features for AI Agent
... AI Agent engages in sales conversations. Go to AI Agent from the main menu, then select Shopping Assistant If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select the Customer Engagement tab Use the toggle to turn ON ...
Onboard AI Agent with knowledge sources
... public, AI Agent can access and learn from the content. Go to AI Agent from the main menu If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select Knowledge under the Train section Use the dropdown menu to ...
viaSocket
... , which in this case would be a new customer profile created on Shopify: 2. You will now want to click ‘Connect to Shopify’ to set up this trigger. The steps will be the same as with Gorgias previously, so please add your Shopify subdomain once ...
Order statuses and possible shopper actions
... payments have been refunded. Mapping Shopify Each Shopify status indicator has its parallel within the Gorgias Order Management portal and the table below shows which Shopify status corresponds to which Gorgias status. When it comes to Shopify, there are several types of statuses - Order Statuses and Order Fulfillment ...
Create winning Convert campaigns
Whether your goal is to educate customers, reduce cart abandonment, or increase average order value, having a clear strategy ensures your campaigns are targeted, impactful, and aligned with your business objectives. By following these best practices, you’ll be equipped to design campaigns ...
AfterShip Returns Center
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you ...
