Gorgias logo
Gorgias logo

All articles

200 Results for "shopify"

Convert Campaigns templates

... customize the settings and/or messaging anytime and update it. Campaigns in the Increase Average Order Value section can't be used on Shopify headless stores and non-Shopify stores. Increase Conversion Rate Promote newsletter or SMS sign-up page for new visitors about to leave ...

ShipAid

... complaint your customer filed, the Ticket Widget will disappear. ShipAid only supports Shopify stores for the time being. It’s important that your Shopify store is integrated with Gorgias and ShipAid first, then you can integrate Gorgias with ShipAid. One ShipAid account can have multiple Shopify stores ...

Multi-Language Support

... language in a single Chat or a Multi-language single Chat. Flows Flows are only available to Automate subscribers. 1. Navigate to Automate → your Shopify store → Flows -> your Flow. 2. In the top right corner, you'll see a Language drop-down where you ...

Review performance analytics for Shopping Assistant (Early Access)

... the Aggregation filter to group results by Day, Week or Month If you have multiple stores, use the Store filter to change which Shopify store you want to see results from (if viewing report from the Statistics menu). Drill down to review Tickets → select stats like ...

Rules FAQs

... priority. How can I create a Rule that would trigger just for customers with Shopify data? The condition that would determine which customers have Shopify data (order history) vs the ones that don't is ticket customer data Shopify customer orders count is greater or equal ...

Create Guidance to give AI Agent custom instructions

Guidance are custom instructions that you write for AI Agent in natural language—like how’d you’d explain something to a new teammate. You can use Guidance to tell AI Agent how to behave and respond to specific shopper inquiries or scenarios. For example, you might ...

Troubleshooting for Mailgun domain verification

You'll see two rows of records - the first one is for DKIM, and the second one is for SPF. Both records need to be added to the dashboard of your email domain provider (GoDaddy, Namecheap, Blue Host, HostGator, etc.). You ...

Best practices: prepare Shopping Assistant for sales conversations (Early Access)

Early Access: Shopping Assistant skills for AI Agent are currently in an early access phase. You can sign up for early access on our website. This document and the features it describes are subject to change You can enable Shopping Assistant skills for AI Agent to help drive revenue ...