... can use this Tag to create Views and Rules in your Gorgias account. Limitations Please keep in mind that the integration with Wax currently supports Shopify and Shopify Plus merchants only. The Tickets created by Wax will appear as emails in your Gorgias dashboard. This is expected, and rest ...
... will be created under Settings -> App Store -> HTTP Integration -> Manage: 6. Connect your Shipped AI app with your Shopify store. 7. After the setup is completed, 2 Macros will be auto-generated: 8. On the Shipped AI platform, under ...
... support reps are constantly iterating and improving to increase the likelihood of conversion. Steps Make sure that both Gorgias and Rebuy are connected to your Shopify store From your Gorgias account head to Settings → App Store → All Apps Find Rebuy Personalization Engine on the list After selecting the app, ...
... 1. Log into your Shopify account and go to your Apps tab. 2. Click on the Shop for apps button, and proceed to the Shopify app store. 3. Locate Answerbase in the Shopify app store and add it to your Shopify account. 4. Click on the Answerbase Gorgias integration ...
... store You can add the standalone Contact Form to your store in 2 ways, and you need to log into your website builder (Shopify, BigCommerce, Magento) to complete this step. Use the URL of the page Once the Contact Form is set up you can ...
... used integration type Created by an agent Subject Creation date Closed date Survey replied date Assignee name Assignee email Customer email Customer name Customer last Shopify order Ticket fields Survey score Resolution time Number of agent messages Number of customer messages First response time Please note that if you export ...
... to one Gorgias account. The way to differentiate them is by the influenceio_shop_key field: This field is the shop key of an Influence.io account. For Shopify, it's the myshopify.com URL. And for BigCommerce, it's the store hash.
... if both profiles have separate order histories on Shopify - if the same customer reaches out to you via two different email addresses, and has an order history under both email addresses, those two profiles can't be merged because Shopify doesn't allow merging customers.
