... Settings -> App Store -> HTTP Integration, and new tickets from customers with Skio information should show the Skio widget. Connecting multiple Shopify stores to one Gorgias account: Follow these steps if you want multiple stores to be used to fulfill customer information in a single ...
... your existing Help Center URL (like help) so that it points to clients.gorgias.win. If you've purchased your domain from Shopify, follow their instructions to access your Shopify DNS settings. 4. Go back to the Gorgias helpdesk tab, enter the same custom domain ...
... like to manage. Depending on the ecommerce platform you’ve connected, you’ll see different options in the General tab: For Shopify stores, you can review your store URL and Sync Customer notes with Shopify or Enable customer matching with Shopify. For Magento 2 stores ...
... and on the path Settings → HTTP Integration: Limitations Swap Returns only supports Shopify stores for the time being. It’s important that your Shopify store is integrated with Gorgias and Swap Returns first, then you can integrate Gorgias with Swap. If a return was initiated through Shopify ...
... can use this Tag to create Views and Rules in your Gorgias account. Limitations Please keep in mind that the integration with Wax currently supports Shopify and Shopify Plus merchants only. The Tickets created by Wax will appear as emails in your Gorgias dashboard. This is expected, and rest ...
... event log for an Action: Go to AI Agent from the main menu, then select Support Actions If you have more than 1 Shopify store connected to Gorgias, use the dropdown menu to select a store Select an Action from your library, then click on View ...
... will be created under Settings -> App Store -> HTTP Integration -> Manage: 6. Connect your Shipped AI app with your Shopify store. 7. After the setup is completed, 2 Macros will be auto-generated: 8. On the Shipped AI platform, under ...
... support reps are constantly iterating and improving to increase the likelihood of conversion. Steps Make sure that both Gorgias and Rebuy are connected to your Shopify store From your Gorgias account head to Settings → App Store → All Apps Find Rebuy Personalization Engine on the list After selecting the app, ...
