119 Results for "span"
How to use Gorgias: a quick start guide
... filter the tickets in your helpdesk, organizing them into categories based on conditions like status, assignment, or contact reason. Default views are standard across all Gorgias helpdesks. Shared views are created by your admins to meet your team’s unique needs. Private views appear in only ...
Help Desk Migration
... System fields are matched automatically. Click 'Continue' to proceed with migration setup. Match Macros: Automatic macro transfer: Most macros, including standard actions and predefined responses, are migrated automatically. Preserve workflows: Your support processes continue uninterrupted in Gorgias. Complex macros: Macros with conditional ...
Google Email FAQs
... my tickets missing from Gorgias? If you've connected your Gmail account to Gorgias using forwarding, emails that your provider marked as Spam won't be imported into Gorgias. My Gmail emails from different customers are all appearing in one thread We group messages like Gmail ...
Optimize your knowledge for AI Agent
... Agent to find the right answer. Write in plain, specific language. Say exactly what you mean, the way a shopper would ask. ✅ Standard orders are delivered within five business days. ❌ Orders are processed and dispatched in a timely manner. Explain your terms. Define anything specific to ...
Email: Connect your email and set up automatic forwarding
When you create a new Gorgias helpdesk, we automatically generate a base email address that you can use to send and receive mail from Gorgias. If you’d prefer to send email with your company’s email address while using Gorgias, you can connect your email ...
Match Customer by Shopify Default Address Phone Number
Overview Customer matching with Shopify enhances customer identification by checking multiple locations within a Shopify customer’s profile, including the default shipping address, for a phone number match. If a matching phone number is found in the default shipping address for two customers, Gorgias will automatically ...
Use A/B split tests to create effective campaign messaging
You can use A/B testing with your Convert campaigns to compare how different versions of your campaigns perform with shoppers who visit your store. A/B testing allows you to take a data-driven approach to connecting with your customers. When you set up and run ...
Stateset ReSponse
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Stateset ReSponse AI app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and ...
