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137 Results for "span"

Aircall

... to find customers. At the time of this writing the format matches the default format used by Gorgias to store phone number details. Example for Spanish number: +[International code][Phone number] → +34666444555. If the number is stored in a different format, the ...

Enable AI Agent on WhatsApp

... 's button. AI Agent sends these in the language it detects in the shopper's first message. It supports English, French, Spanish, German, Italian, Dutch, Portuguese, Danish, Swedish, and Polish. If the shopper writes in another language, AI ...

Measure channel performance: Voice

Who can use this feature? All roles can view this tab — only admins and agents can save filters or add a chart to a dashboard All Helpdesk plans with a Voice subscription (required to open this tab) Can be used with any connected store The Voice tab ...

Standalone Contact Form

The standalone Contact Form allows for flexibility - you can embed it onto your website or share the link directly with your customers. It also offers several advanced features, such as built-in spam protection, the ability to attach multiple files, and customizable subject lines. Some ...

Manage spam detection for Gorgias Voice

Spam and robocalls are a common disruption faced by teams with a customer service phone line. To help reduce time spent answering spam calls and direct more attention to your customers, you can enable spam detection on your Gorgias Voice integrations. When spam detection is enabled, potential spam ...

Auto-close Spam emails

This feature is available to all Gorgias subscribers. This Rule will take care of all tickets created by non-support-related emails, closing and tagging them so that they're sorted into appropriate Views. You can further modify the Rule by adjusting the Email exclusion list ...

Daasity Analytics

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Daasity centralizes data from all your tools into a working data model and visualizes it into dashboards that provide insights for high ...

Send and receive email from Gorgias with the Gmail integration

To set up Email as a channel in Gorgias, you can connect your Gmail or Google workspace account to your Gorgias inbox. When you connect Gmail to Gorgias, all new messages received at your support email address will appear as tickets in your helpdesk. To complete the setup ...