32 Results for "magento"
Magento 2
... , in case you have multiple users on your Magento 2 account. 1. Get the Gorgias plugin from the Magento Marketplace. 2. Connect to your Magento store's server via SSH with your developers' assistance. 3. Run the following commands: composer require gorgias/module-magento ...
Magento 2 Variables
... ticket.customer.integrations.magento2.customer.firstname}} {{ticket.customer.integrations.magento2.customer.lastname}} Customer email {{ticket.customer.integrations.magento2.customer.email}} Customer date of birth {{ticket.customer.integrations.magento2.customer.dob|datetime_format("MMMM d ...
Answer chat tickets with automatic Article Recommendations (BigCommerce and Magento)
Who can use this feature? Owner, Admin and Lead roles All plans with the AI Agent add-on (required to access automations) Can be used with BigCommerce and Magento stores Deprecated for Shopify integrations: Article Recommendations are not available for Gorgias accounts with connected ...
Compatibility of automation features with ecommerce store providers
This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...
Flows 101
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
Order Management 101
To use automation features like Order Management, you must have an active AI Agent subscription. Order Management is only supported on Shopify stores (it is not compatible with BigCommerce or Magento 2). Order Management allows your customers to check their order status, tracking number, and ...
About us
... SMS, and manage all of them from inside one Gorgias dashboard. Respond to customers in seconds with back-office data from Shopify, Magento, BigCommerce, ReCharge, and others. You can find more about what we do on our YouTube channel, watch one of our ...
Set up Convert
Check out our video and the steps below to set up Gorgias Convert on your account. 1. Navigate to Convert → your Chat integration -> Installation. 2. Once you're on the Installation page, choose the appropriate connection method: If your website is powered by Shopify, ...
