... , in case you have multiple users on your Magento 2 account. 1. Get the Gorgias plugin from the Magento Marketplace. 2. Connect to your Magento store's server via SSH with your developers' assistance. 3. Run the following commands: composer require gorgias/module-magento ...
... ticket.customer.integrations.magento2.customer.firstname}} {{ticket.customer.integrations.magento2.customer.lastname}} Customer email {{ticket.customer.integrations.magento2.customer.email}} Customer date of birth {{ticket.customer.integrations.magento2.customer.dob|datetime_format("MMMM d ...
This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
To use automation features like Order Management, you must have an active AI Agent subscription. Order Management is only supported on Shopify stores (it is not compatible with BigCommerce or Magento 2). Order Management allows your customers to check their order status, tracking number, and ...
... Textline is a tool that serves as a hub for e-commerce companies helping you centralize communication and syncing it with your Shopify or Magento setups. It can sync up your Textline conversations with the rest of their support workload in Gorgias. The Textline integration will create tickets in ...
... SMS, and manage all of them from inside one Gorgias dashboard. Respond to customers in seconds with back-office data from Shopify, Magento, BigCommerce, ReCharge, and others. You can find more about what we do on our YouTube channel, watch one of our ...
... and share tracking info. Learn more. This Rule requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). One of the most common questions your customers will have is "Where is my order?" ...
