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Automate Actions in 3rd-party apps

Use Actions with AI Agent to simplify and automate tasks that normally require human agents to make changes in 3rd-party rools

AI Agent Action: Cancel an order in Shopify

When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who want to cancel their order. The Action already uses your existing Shopify integration, so there’s no additional connections that you need to make with anoth

AI Agent Action: Edit order shipping address in Shopify

When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who need to update their shipping address after placing an order. The Action already uses your existing Shopify integration, so there’s no additional connection

AI Agent Action: Send Loop Returns portal deep link

When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who need to return or exchange an order through Loop Returns. You will need an active Loop account and access to your Loop account’s API key. You can use this A

AI Agent Action: Send return shipping status from Loop Returns

When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who inquire about the status of an order they returned. You will need an active Loop account and access to your Loop account’s API key. AI Agent can confirm whe

AI Agent Action: Cancel subscription in Recharge

When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who want to cancel a recurring subscription with your store. You will need an active Recharge integration set up with Gorgias to use this Action. When enabled,