Gorgias billing is based on either a monthly or annual subscription. The subscription plans are based on billable ticket count and integration count.How it worksOnce you are a Gorgias customer you can manage your subscription on the path Settings ->
A billable ticket is a ticket that received a response either from an agent or a rule. If a customer sends a message via one of the integrated channels and an agent/rule responds to them, then that ticket is counted as a billable ticket. Additional m
Once you are a Gorgias customer you can manage your subscription on the path Settings → Billing & Usage. Here you are able to see your payment history, billing cycle, billable usage, and you can also change your plan and update your payment informati