344 Results for "actions"
User permissions
... All observer access, plus the ability to reply to customers and update tickets. Basic All lite access, plus the ability to trigger integration actions directly from tickets (for example, processing a Shopify refund or cancellation). Lead All basic access, plus the ability to create ...
Set up and go live with AI Agent
... See create a new skill for AI Agent for the full walkthrough, and skills explained for how skills work with your knowledge. Set up actions Actions let AI Agent complete tasks in your connected apps on behalf of shoppers — like canceling an order in Shopify, editing a shipping ...
Corso Post Purchase
... related to key post-purchase events: shipping issues, returns, exchanges, and warranties. It puts more control in your hands with actions to efficiently create shipping issue requests and access return details. Steps 1. Go to Settings -> App Store -> All Apps. 2 ...
Create tickets via Klaviyo's sign-up form
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Create a segment in Klaviyo 1. Name it and add Tags if needed (Tags aren't required for the flow ...
Connect your AI assistant to the Gorgias MCP
The Gorgias Model Context Protocol (MCP) app allows your third-party AI assistant to access your Gorgias data and account, so it can read and analyze your helpdesk tickets, and audit and update your Gorgias settings. The instructions in this article outline how to connect ...
ReturnGO
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Streamline your returns and exchange process with ReturnGO, a post-purchase platform designed for e-commerce businesses. When integrated ...
Connect a store to Gorgias: BigCommerce
Who can use this feature? The account owner and admins can connect or delete a BigCommerce integration All Helpdesk plans You need to be a store owner or administrator in BigCommerce to connect to Gorgias Connecting your BigCommerce store to Gorgias gives your support team direct access to customer ...
Best practices for Rules
In this section, you'll find use cases for different kinds of Rules that you can replicate and customize for your business - we recommend using a clear naming convention (for example, a prefix telling you whether the Rule is an [Auto-Close] ...
