217 Results for "chat"
Review your Convert campaign performance
... may view the Campaign performance report Only Team Leads and Admins can download data Review your campaign performance data Go to Settings → Convert Select a Chat from the sidebar, then select Performance Use the menus at the top of the page to filter your data Open the campaigns menu ...
Synctrack Returns
... real-time sync orders with Shopify, you can manage all return operations in one place while saving time with 24/7 live chat support. Boost customer loyalty with a self-service return portal and automated notifications Automate return labels and tracking with 2,900+ ...
How to test automation features without creating billable tickets
... (Flows, Order management, or Article recommendations). Select the Channels tab Open the Currently viewing dropdown menu to select a Channel (Chat, Email, Contact Form) Select Test to review your automated workflow on the chosen channel If you have more than one ecommerce ...
Search assist and ask anything input: proactively start conversations with shoppers
... questions and get more help. Turn on search assist or ask anything input You can use search assist or ask anything input if you have chat installed on your website and AI Agent enabled on chat. Once turned on, search assist and ask anything input are immediately active for ...
Help Center Order Management
... Conditions To activate the Order Management portal in your Help Center, you need to make sure all 3 of these conditions are met. Gorgias Chat is installed on your website If you don't have a Gorgias Chat integration, you must first create it to use the ...
Create a Flow
... this isn't visible to shoppers) Select the Trigger button and enter a name (this will be visible to your shoppers in Chat and used to start the Flow - for example, "How do I know my shoe size?").6. Select the ...
Set the language AI Agent replies in
... writes in French, AI Agent replies in French. If they write in German, AI Agent replies in German. This applies across email, chat, and SMS. Set the reply language For most brands, the default behavior — replying in the customer's language — is the right ...
Manage your profile and preferences
... your email signature. Profile picture Upload a square image (up to 500KB). Your picture appears in Gorgias, and if your team handles chat tickets, customers will see your picture while chatting with you. Theme You can choose between the System, Dark, and Light themes ...
