... intelligence to identify the preferences of each customer and outperforms rudimentary and rules-based product recommendations by 10X. When a customer reaches out via Chat asking for the latest arrivals, for example, you can use the Argoid Macro to send them product links that'll take ...
... tickets can be merged with any other ticket channel, but two Email tickets from different customers can also be merged. When it comes to Chat, both Chat tickets you wish to merge need to be from the same customer. Below you'll find steps on how to ...
... -> Your profile. Profile information and settings Personal information Your name Your full name - it can be used as a variable, in Chat, in statistics, and the helpdesk in general. Your email Your email address and the email you use to log in as a ...
... information Billing information Payment information FAQs Once the shopper starts a Chat with an agent and it's still ongoing, when will the Chat revert to the Order Management portal? Once the customer starts a Chat with you, they'll still be able to go ...
... product question and answer knowledge base that integrates with your e-commerce store. By using Answerbase, customers can directly engage with the Gorgias Chat via the Answerbase widget, creating Chat tickets in Gorgias. Customers can also post public questions on the website, which will then create ...
... insight and action. Using Dotdigital, brands can acquire, convert, and retain customers using multiple channels, including email, SMS, live chat, push notifications, and more, all in one platform. Drive engagement and revenue with automated personalized customer experiences at scale. Integrate Gorgias ...
... a Shopify store connected to Gorgias AI Agent is not supported on BigCommerce, Magento or WooCommerce stores You must have AI Agent enabled on Chat You can install Chat on any page of your website, including the Shopify checkout and thank you pages. Adaptive conversations with shoppers Like ...
... data on Google, Slack, Hubspot, Pipedrive, Jira, Confluence, Notion, etc, and then use Albus's conversational chatbot to quickly find answers to your questions naturally and intuitively. Albus is powered by GPT-4 and Cohere, two of the most ...
