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537 Results for "chat"

Zowie

... , and go to Settings -> Integrations -> Chat. 2. Click + Add New in the top right corner to create a dedicated chat widget for Zowie. 3. On the next screen select Any other website. 4. Click Add New Chat. 5. Go to Installation and copy applicationId ...

Gorgias Convert 101

... Will Convert slow down the website's performance? Convert has a minimal impact on your website loading speed. It's triggered via Chat, so the impact will depend on how your Chat integration was installed. If you installed your chat with the Quick installation for Shopify ...

Mercuri

... time in case of any technical issues might be a bit longer than for a regular support request. Mercuri is a GPT4-powered AI chatbot trained on your Gorgias ticket and Shopify data helping you provide automated support via the Gorgias Chat Widget, email & SMS. Pricing starts ...

Business hours

... every day. Chat online/offline status The Chat status will always depend on your set Business hours: Outside of business hours - the Chat will show up in offline mode During your business hours - the Chat will show up in online mode During business hours autoresponder After ...

Require Automated Interaction

... is enabled, your customers will have to go through an automated interaction before they'll be able to send you a message via Chat. For example, they'll be prompted to use the Flows and they'll be able to send a Chat message or ...

Create a Convert Campaign

You can use Convert campaigns to engage with shoppers who visit your Shopify store in real time, and create an experience that closely resembles in-store interactions. Campaigns are proactive messages that appear in the Gorgias chat widget whenever a shopper visits your store and meets certain conditions ...

Zoom Virtual Agent

... a bot 1. Sign in to the Zoom web portal. 2. In the navigation menu, click AI Management then Virtual Agents. 3. In the Chatbots tab, click Add Chatbot and a pop-up window will appear. 4. In the pop-up window, specify the following ...

Set up Voice to make and receive phone calls

You can set up Gorgias Voice so that your team can make and receive calls directly from your helpdesk. Each time you receive a phone call, the conversation is managed in Gorgias as a ticket, just like inquiries from email, chat and other channels. Your agents can ...