... the customer shopping journey and drive greater LTV by leveraging one of the highest engaged and underutilized marketing channels on your storefront, the support chat. Benefit from Continuously Optimized Recommendations: Let Rebuy do the hard work for you! Intelligent recommendations mean the products we surface to your ...
... survey is sent using the last message’s email channel (if the ticket channel is Email) or the associated email address for Chat tickets. Are surveys sent for social media tickets? No - surveys are only sent to Email and Chat tickets. What happens with Satisfaction ...
... post/message from that same user under ticket history. If the same customer communicates with you through the Facebook channel and via email or Chat, you'll have the option to merge users and keep all communication with that customer in one place. When you respond to ...
... your Shopify discount code editor later for reference When adding a discount code, the behavior depends on the channel you're using: Chat and Email The shopper will receive a hyperlink in the form of https://example.com/discount/ and they can ...
... and social media accounts of each store. Create Rules and Macros specific to each store. Set up a different email signature for each store. Add Chat to each of the stores you manage. Steps To connect your Shopify account to Gorgias: 1. Go to Settings → App Store -> ...
... You can connect to your Shopify store) 3. Connect to your Gorgias account ✨ HOW DOES IT WORK? ✨ Your AI agent/chatbot is your 1st line of support (using OpenAI’s ChatGPT tech) — answering over 80% of questions accurately using only the ...
Gorgias Automate features are fully supported on stores that use Shopify. Some Automate features are supported on BigCommerce and Magento. Learn more about feature compatibility. Gorgias Automate is a supplementary subscription for Gorgias - it works 24/7 to answer up to 60% of your most repetitive tickets ...
Actions are the final step of each Rule, the reason why the Rule was created in the first place - it determines what'll happen when conditions are met. Send email This option can be used to send an email to a specific email address by typing it ...
