555 Results for "chat"
Rule Glossary: Actions
... used, the reply will be sent via the same channel the message has been received. That means that this Action applies to Email, Chat, and social media tickets, but it won't work on Voice tickets. The Reply to customer action makes your ticket billable ...
Rep
... Shopify Apps - Postscript, Klavio, Tapcart, etc. Every Conversation Recorded - Postscript, Klavio, Tapcart, etc. Once integrated, the Chat assistant will be present on the store Chat. You can create a flow and, once your client engages, a ticket will be ...
Unique Shopify discount codes in Campaigns
... through your Shopify discount code interface, by tracking active codes and those already used by shoppers. Steps 1. Go to Convert -> your chat integration -> Campaigns 2. Click on one of Create Campaign buttons in the upper right corner or edit one of your existing Campaigns ...
How Gorgias' AI Agent works
... Agent? Gorgias’s AI Agent uses generative AI and large language models (LLMs) — the same type of technology behind tools like ChatGPT, Anthropic and Claude. These models understand natural language, generate text, and handle multi-turn conversations. Unlike general-purpose AI ...
Auto-Reply common Rule templates
These Rules will automatically reply to and tag tickets. General Autoresponder Use case: Automatically replies to new Email tickets. Example: Outside business hours Use case: Automatically replies to new emails received outside business hours. Example: Shopify Shopify Order Status Use case: Automatically respond to order ...
Konnektive
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Konnektive is a cloud-based CRM and order management solution that helps optimize, centralize, and automate e-commerce ...
Best practices and templates for Views
You can customize Views to match your preferences and use various filters to group and manage your tickets effectively. Their primary purpose is to guide your workflow, directing agents to handle tickets in a specific order - starting with one View before moving on to others. They can also ...
Octocom
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Octocom uses AI for smarter, quicker, and more efficient support. Is your support team overwhelmed by repetitive inquiries? Octocom ...
