551 Results for "chat"
Flow builder
... changes made to a Flow - you'll also have the Save button here for new Flows. 5 Language Use this to translate the Flow into multiple languages. Using the Save option will save the incomplete Flow as a Draft so it won't be listed under Channels.
Account ownership
... Click on the user you want to set as the account owner. 3. Click Set As Account Owner in the top right and confirm the change. Current Account Owner can't transfer ownership If the account owner left the company and you'd like to transfer ownership to ...
Import articles from a CSV file
... downloaded as a CSV and uploaded in less than a minute, then customized to suit your brand. Steps 1. Go to Settings -> Channels -> Help Center -> your Help Center -> Articles. 2. If your Help Center is empty, click on Import Content ...
Report on satisfaction survey CSAT results
... clickable link to the ticket under the Comment column. In the top right filters, you can choose to filter the data by integration, channel, score, agent, or Tag, and the last filter concerns the date range you'd like to see results from ...
Assign priority to tickets in Gorgias
... needed most. Requirements Ticket Priority is available on all Helpdesk plans Users with Lite, Basic, Lead, and Admin permissions can set or change ticket priority Admins and Lead Agents can create Rules to set ticket priority Assign ticket priority Any new tickets that come into your helpdesk ...
Customize your Shopping Assistant selling and discount strategy
... ). You can also control how Shopping Assistant uses discount codes to encourage a purchase. In this article, you’ll learn how to Change Shopping Assistant’s selling style Change Shopping Assistant’s discount strategy Requirements You must have an active AI Agent subscription If you ...
Cookie Management
... have its own set of cookies - please check with your tool/script provider before adding it. Steps 1. Go to Settings -> Channels -> Help Center -> Customization. 2. At the bottom of the page, you’ll find a toggle switch called Add ...
Ship & Deliver PrettyDamnQuick
... Pausing orders, modifying shipping methods directly from Gorgias Create tickets in Gorgias based on triggers set in PDQ (late delivery, shipping status change, etc.) Steps 1. Go to Settings -> App Store -> All Apps. 2. Find Ship & Deliver PrettyDamnQuick on the ...
