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How to download and view your invoices

... units included in your plan, only the included units will appear on the invoice. Usage beyond your included units appear as overage charges. Overage charges (if applicable) If you exceed the units included in your plan, you’ll see separate line items for overage charges ...

Aircall

... this does not apply to Contact Form tickets, which cannot be merged with Aircall tickets at this time. Auto-merge excludes the phone channel, as well as tickets from the same channel, so it will not work on Aircall tickets. Steps Before starting: If you ...

Flatlay

... app portal, Gorgias will be synced within the brand's settings: Customer lists and campaign communication function through Gorgias’ multi-channel comms (email, text, social DMs) to help you communicate with the creators you invite to campaigns from the dashboard and ...

Amphora

... tasks. We are not only connecting your eCommerce to the world but to your customers, using emails and a customizable website for returns and changes. Shift your focus towards externalizing your logistics processes while strategically centralizing your core operations to streamline efficiency. Enhance your management oversight and implement strategies ...

Match Customer by Shopify Default Address Phone Number

... menu, locate Account, then select Store Management. Select your Shopify integration. Click the toggle next to Enable customer matching with Shopify. Click Save Changes.. By default, this feature is turned Off and must be enabled in your Shopify integration settings. How it works When this feature is ...

Social Media: Set up WhatsApp with a Gorgias phone number

Who can use this feature?   • The account owner and admins can connect and manage WhatsApp integrations (You need full access to the relevant Meta Business portfolio) • Everyone (except Observers) can view and reply to WhatsApp tickets   All Helpdesk plans (requires the Voice or SMS ...

WooCommerce 101

WooCommerce is an open-source e-commerce plugin for WordPress allowing merchants to create e-commerce websites. It can be used by a blogger to sell some merchandise, and a full-blown online store with multiple sellers and hosts a huge traffic of buyers. It ...

Configure Cancel Order option

The Cancel Order option allows customers to submit a request to cancel an order (order information is pulled directly from Shopify). Steps Open the dropdown menu in the top-left corner, then select routeWorkflows. In the menu, locate Tools, then select Order management. If ...