299 Results for "email"
Alloy Automation
... between Gorgias and multiple third-party apps, like Ticket creation, updates, and Customer info management. Send update messages to customers via email or SMS. Provide shipping and delivery updates via email or SMS based on delivery data from shipping platforms (like ShipBob, Shippo, ...
Auto-reply Rule best practices
... an automated response to be sent either during or after business hours. During business hours Outside of business hours This Rule will only trigger on email tickets that arrive outside business hours. We don't recommend setting this Rule up for Facebook/Instagram comments as they can be ...
Customer notes
... out of this field, it'll be saved. The rest of the details below the note can tell you the customer's email address, phone, location, and the local time on their end - with the Show Less button, you can choose to ...
Answerbase
... this will prompt a pop-up window where you'll type in the question and your email, then post it. Once an email ticket is created in Gorgias (from the website where the question was submitted), the receipient email needs to be manually edited ...
Ticket customer
... , using the details in the sidebar, you'll also be able to see their order history - all we need is their email address. However, sometimes your customer doesn't provide their email address. In that case, Gorgias doesn't know who exactly ...
Metorik
... Our Gorgias integration allows you to see all your Gorgias conversations with a customer directly on their customer profiles in Metorik. You can also send emails to customers from their profiles. You can access existing tickets in Gorgias directly from Metorik, as well as initiate conversations from the platform ...
Yuma AI
... AI. Yuma capabilities Yuma utilizes an advanced AI system (OpenAI GPT-4 and more) Yuma handles all text-based channels: email, chat, contact form, Instagram DM, Facebook Messenger, and Help Center, and WhatsApp. Built for E-commerce & ...
Glew.io
... to your loyalty program to your subscription platform and more – for powerful multichannel reporting that drives growth. Evaluate your customer support performance by channel – including email, Chat, and messenger – and identify areas of opportunity. Segment your customers by support activity, blended with other KPIs and buying behavior ...
