Custom Widgets with Zapier
... select a Custom Request. 3. Go to Settings -> You -> Rest API, and copy your Base API URL, Username (email), and Password (API key). 4. Insert the following data into your Zap: Method: PUT URL: https: ...
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Stateset ReSponse
... resolution. Powered by advanced AI models - GPT-4, Llama3, and Claude 3.5 Sonnet. Personalized responses across the following channels: Email, Chat, Instagram DMs & SMS. 90% time savings for your CX team. Relays to human expertise where it matters most. Stateset ...
AfterShip Tracking
... notifications. Sync customer information and tracking updates from your AfterShip account to your corresponding Gorgias account. Populate tracking updates associated with a customer’s email address in Gorgias tickets. Navigate to the AfterShip Shipment Details page from the helpdesk with Gorgias’s deep link integration functionality. Respond manually ...
Order Management 101
... request is being reviewed. If you set up a Rule that'll automatically reply to tickets upon ticket creation, this will create 2 emails in the customers' inboxes - one automatic email from the Order Management portal letting them know they've submitted a request, ...
Dedication Agents
... usage right from the dashboard and view the cost of any additional tickets for that billing cycle. Leverage Chat-GPT to respond to customer emails. Upload docs & URLs with company FAQs and info, and our AI uses it to respond to customer inquiries. Currently in Beta Give ...
WooCommerce Variables
... name}} Customer last name {{ticket.customer.ecommerce_data["uuid"].shopper.last_name}} Customer email address {{ticket.customer.ecommerce_data["uuid"].shopper.email_address}} Customer phone number {{ ...
Webinars
... sent out to all registrants - including those who didn't attend. On-demand webinars (replays) Recordings of previous webinars are also available on demand - simply register and we'll email you a link to view the recording that can be rewatched. View replays
Create an Action to connect AI Agent to other apps
... store connected to Gorgias You must have Lead or Admin permissions to set up Actions for AI Agent You must have AI Agent enabled on Email (currently Agent cannot perform Actions on Chat). Create an Action An Action consists of one or more steps that AI Agent needs ...
