296 Results for "email"
Opinew
... is left, 2 tickets are automatically created in Gorgias: 1. One pulled in via API: 2. And the other via an automated email from the Opinew team: You can respond to the review via the Gorgias ticket and email the customer for more information. Steps 1 ...
Customers 101
... left. 2. Choose Customers. Search for customers 1. Click on Search in the left sidebar. 2. Click on the Customers tab. 3. Search for your customers by their first name, last name, or email address. Related articles Create a customer Edit a customer Delete a customer Ticket customer
Shopify 101
... - we recommend 1 account per company (per legal entity). Once done you'll have the following options: Integrate all support email addresses and social media accounts of each store. Create Rules and Macros specific to each store. Set up a different email signature for each ...
Kangaroo Loyalty Rewards
... support their efforts in sharing your brand with others. Macros: Insert the point balance, tier status, and referral link in tickets and emails with customers. Adjust Loyalty Points: Modify Points: Effortlessly add or subtract loyalty points for customers, whether to resolve issues, reward ...
Shopper Approved Reviews
... Approved app will be created: Once the public reply is sent, it will show within the customer review: Replies from Gorgias via email will only be sent to the customer’s email, and won't be posted publicly on the app, like with ...
Gatsby
... when they tag you on Instagram. You can set it up in 1 click and then you'll see the ability to merge the email address to your Instagram DM tickets. Support tickets that come in via Instagram DM don't include the shopper's email address ...
AfterShip Returns Center
... Returns RMA status and relevant return details. Infuse data and visibility into customer support live chat and tickets. Pull up all return details with shopper emails and inject responses into Gorgias live chats and tickets with just one click. Empower Gorgias AI agent to provide instant return status updates or ...
Thankful.ai
... paste it into the API Key field for your newly created Gorgias integration in Thankful. 5. Fill out the rest of the fields: Agent email refers to the agent you created for Thankful (like the [email protected] email), ...
