... gorgias.com and the side widget containing review data won't be displayed inside the ticket. Trustpilot tickets are created in Gorgias via the email channel - check if you have any Rules that would trigger an auto-response to email tickets and exclude Trustpilot from them. Every ...
... > REST API. 2. Click on Create API Key (unless you already have one). 3. Copy the Base API URL, Username (email) and Password (API Key). 4. Open the Integrations tab in Shop2app and enter the Username, API key and Base URL ...
... shoppers for orders associated with converted tickets (refunds and order adjustments are taken into account) If a shopper doesn't leave an email address and it's not displayed in the ticket, the ticket itself won't be displayed on the Revenue statistics page ...
... App Store -> HTTP Integration -> Manage. 6. A widget displaying the returns information based on the ticket's customer's email will automatically be created once the app is integrated. 7. You'll also need to connect your Gorgias account to PostCo through the ...
... Gorgias subdomain can't be changed later on. 4. The next page that opens up should be your Gorgias account dashboard. 5. A verification email should be in your mailbox - please click on the link in the email and you'll be back a your Gorgias dashboard ...
... great customer experience on repeat orders, or how a remarkable refund experience leads to future loyalty. With Gorgias for Ortto you can: Automate emails to ask satisfied customers to leave product reviews Address negative feedback and make bad experiences right Have a single view of your customer Segment ...
... is pulled into Gorgias, go to your Wonderment dashboard and find a delivered order with available tracking, then copy the customer's email address. 1. In Gorgias, search for that same customer under Customers and use an existing ticket or create a new one with just ...
... Triggers: Check Ticket created and Ticket update URL: https://api.socialannex.com/gorgias/v3/getUserinfo.php?email={{ticket.customer.email}}&siteid=[Your Annex Cloud SiteID] The SiteID field will be unique for your account ...
