295 Results for "email"
Pango
... rules, eligibility conditions, resolutions, and reasons. Automated RMA & Notifications: Automate the entire return authorization (RMA) process and customer email updates. Automatic Shipping Labels: Instantly generate shipping labels for all returns and exchanges. Shipment Tracking: Offer real-time order tracking and ...
AI Library
... s default language must be English for AI to suggest new articles If you are a brand with multiple stores, you must connect your email to a specific store. That way, the AI can make appropriate article recommendations based on the email tickets that your specific store receives ...
Stamped.io
... are case-sensitive. @archive - archive the message (for reviews that are illegitimate and/or require a support response) @email - email the reply (sends a copy of your reply to the customer via email) @private - post a reply that ...
Chat: Configure chat preferences
... cases. When set to Required, the shopper must provide their email before the conversation can continue, and the ticket stays closed until the email is provided. The Collect shopper emails setting prompts shoppers for their email address when they initiate a chat. Collecting emails lets your team follow ...
Shopping Assistant explained
... How buying intent shapes conversations Selling style Get started with Shopping Assistant What Shopping Assistant does Shopping Assistant can engage with shoppers across chat, email, and SMS. In a conversation, it can: Answer product questions — respond to shoppers' questions about sizing, availability, compatibility ...
Shopify Discount Code Generator
... discount code editor later for reference When adding a discount code, the behavior depends on the channel you're using: Chat and Email The shopper will receive a hyperlink in the form of https://example.com/discount/ and they can click the ...
Gorgias mobile app
Gorgias is available for both iOS and Android devices with push notifications and a UI similar to the desktop version. Setup The supported push notifications are: Assigned a Ticket - when a ticket is assigned to you Mentioned in a Ticket - when one of your colleagues mentions you ...
Tags 101
You can use Tags in Gorgias to sort your tickets and automate your workflow as they can tell you at a glance what the ticket is about, who it should be assigned to, which Rule was applied to it, etc. Add or remove Tags Add Tags There ...
