... The main inbox main.email@gmail.com in this case is a standalone email address and should be integrated into Gorgias using a direct email integration. If you integrate main.email@gmail.com, you'll also receive all emails sent to the [email protected] ...
... emails, set up your Signature, and make other changes. Customization Import Emails You can choose to import the last 2 years of your emails into Gorgias by clicking on the Import Emails button on the new email integration's page - this will bring your emails into ...
These are examples of commonly used Macros formatted for both Email and Chat - join the Gorgias Macros Masterclass hosted by our Education team to see them in use. Register Email These are the most commonly used Macros including use cases, functions, and a screenshot showing example names ...
The account owner is established upon account creation with the email address used to configure the account. A Gorgias account can only have one Account Owner and you can't delete the Account Owner user nor downgrade their role from Admin. Transfer account ownership Current Account Owner can transfer ...
... import and don't enable Email until you're ready to switch over from Zendesk to Gorgias, unless you can disable that email from Zendesk. Go to Settings → Channels → Email → Add Email Address and check out the integration instructions for how to integrate your email with Gorgias ...
Due to Gmail and Yahoo policies, any merchant that didn't verify their email domain and has a lot of email traffic will experience difficulties with sending emails to their customers who have Gmail and Yahoo email addresses. If you need help with troubleshooting, check out our ...
Chat allows customers to get in touch with your business without needing to send an email or wait long for a reply. When working on a Chat ticket, you'll see additional buttons below your text input field that will let you insert bold, underlined, and ...
Logging in via SSO isn't available on the mobile app - a combination of subdomain, email, and password is always required. Gorgias is available for both iOS and Android devices with push notifications and a UI similar to the desktop version. Setup The supported push notifications ...
